Technical Analyst, Processing Systems

Benefits:

Two Annual Bonus Plans

Comprehensive Benefits Plan

Retirement Package

Health Lifestyle Account

In this role you will:

Monitor and maintain Operational Technology (OT) systems, including servers, workstations, SCADA platforms, PLCs, HMIs, historians, and industrial control networks

Ensure high system availability and reliability through proactive maintenance and rapid issue resolution

Implement, monitor, and maintain OT cybersecurity controls, including vulnerability remediation, access management, system hardening, network segmentation, and security monitoring

Continuously monitor OT applications, infrastructure, and networks, implementing monitoring, alerting, and optimization initiatives that improve system reliability, availability, performance, and overall system health

Support OT-related projects, including system upgrades, technology deployments, infrastructure refreshes, capital projects, and evaluation of new technologies

Collaborate with operations, engineering, IT, vendors, and project teams to deliver secure and supportable solutions

Participate in incident investigations, root cause analysis, and implementation of corrective actions

Develop and maintain technical documentation, system architecture diagrams, operating procedures, and support records.

Promote OT standards, governance processes, and best practices across operations

Support lifecycle management activities including upgrades, obsolescence planning, asset management, and system decommissioning

Participate in structured change management processes, including risk assessments, testing, implementation planning, go/no-go reviews, and post-change validation

Provide operational support for a diverse and distributed OT environment, including participation in a rotational on-call schedule supporting critical 24/7 systems

Requirements:

Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, or a related discipline; equivalent professional experience or relevant certifications may be considered

Minimum 3 years of experience in a Technical Analyst, OT Analyst, Systems Analyst, or similar technical role

Practical experience supporting OT systems, including SCADA, PLC, HMI, Data Historians, OT communications and data acquisition platforms, and industrial networking environments

Experience supporting OT infrastructure and data platforms, including Windows servers, workstations, Active Directory, virtualization, SQL Server, operational databases, and systems used for operational reporting and data collection

Experience developing and interpreting technical documentation, network diagrams, and system architecture documentation

Demonstrated diagnostic, methodical, communication, and problem-solving skills, with the ability to manage their own tasks, take initiative, and collaborate effectively across technical and operational teams

Experience with Rockwell Automation and AVEVA/Wonderware platforms is considered an asset

Experience with OT cybersecurity principles, including system hardening, network segmentation, vulnerability management, and access control, is considered an asset

Valid Class 5 Driver’s License or equivalent