Terms and Conditions

#PLEASE READ THESE TERMS CAREFULLY

These Terms and Conditions (the "Terms") are a binding legal agreement between you and Oyatco LLC, the company that makes oyapilot. They govern your use of the oyapilot website, web application, browser extension, application engine, AI agents, application mailbox, MCP server, free tools, public reports and every related service we offer.

Section 38 contains a binding arbitration agreement and a class action waiver. Unless you opt out within 30 days as described in Section 38.9, you and Oyatco LLC agree to resolve most disputes through individual arbitration rather than in court, and you give up the right to take part in a class action, a class arbitration or a representative action. Section 38 also explains the exceptions.

Section 18 explains that paid plans renew automatically until you cancel, and Section 19 explains how to cancel in one click.

Sections 34 and 35 limit our liability and explain what we do not promise. Please read them.

If you do not agree to these Terms, do not create an account and do not use the Services.

#Plain-language summary

This summary helps you find your way around. It is not a substitute for the full Terms, and if it ever conflicts with the full Terms, the full Terms control.

#1. Who we are and how these Terms work

#1.1 Who we are

oyapilot is a product of Oyatco LLC, a limited liability company organized under the laws of [STATE OF FORMATION] and based in the State of Texas, United States ("Oyatco", "oyapilot", "we", "us" or "our"). Our main website is oyapilot.ai.

#1.2 Who "you" are

"You" and "your" mean the individual person who creates an oyapilot account, installs the oyapilot browser extension, visits our website, uses a free tool, or otherwise uses any part of the Services. oyapilot is built for individual job seekers acting for themselves. You may not use the Services on behalf of a company, recruiter, staffing agency or any other person unless we have agreed to that in a separate written contract signed by us.

#1.3 How you accept these Terms

You accept these Terms when you do any of the following, whichever happens first:

(a) you create an account or sign in to one, including by signing in with Google; (b) you check a box or click a button that says you agree to these Terms; (c) you start a paid plan or redeem a promotion code; (d) you install or use the oyapilot browser extension; (e) you create or use an MCP access token or an extension key; or (f) you otherwise use the Services after these Terms have been made available to you.

If you use a free tool or read a public page without an account, these Terms apply to that use too, to the extent they can apply to someone without an account.

#1.4 Other documents that form part of these Terms

The following documents are part of these Terms and are incorporated by reference:

(a) the oyapilot Privacy Policy, which explains how we collect, use and share personal information; (b) the Appendices at the end of these Terms; (c) any plan details, prices and limits shown on our pricing page or in your account at the time you buy or change a plan; and (d) the Refund and Cancellation Policy, the Cookie Policy, the Consumer Health Data Privacy Policy and the Security and Vulnerability Disclosure Policy, each of which explains part of these Terms in more detail; (e) any additional terms we show you for a specific feature before you use it (for example, the Autopilot consent screen or the extension's data disclosure). If additional terms conflict with these Terms for that feature, the additional terms control for that feature only.

#1.5 Order of precedence

If documents conflict, this order applies, from highest to lowest: (1) a separate written contract signed by an officer of Oyatco LLC; (2) additional terms for a specific feature; (3) these Terms, including the Appendices; (4) the Privacy Policy on matters of privacy only; (5) help center articles and other informational pages, which are for guidance only and do not create obligations.

#1.6 Headings and plain-language notes

Headings, the plain-language summary and any "in short" notes are for convenience. They do not limit or change the meaning of the Terms.

#2. Definitions

In these Terms, the following words have the meanings below. Other words are defined where they first appear.

"Account" means the oyapilot account you create to use the Services, together with everything stored in it.

"Agent" or "Job-hunting agent" means a standing, scheduled search you configure in oyapilot that searches for job postings, screens them, and prepares or sends applications according to your settings.

"AI Features" means any part of the Services that uses machine learning or large language models, including résumé building, tailoring, cover letters, screening-question answers, fit analysis, ghost-risk text analysis, agent screening, the agent chat, the Kit Studio builder, reply drafting, email classification, interview preparation, scored practice and voice mock interviews.

"AI Output" means text, scores, labels, suggestions, answers, summaries, audio or any other material produced by an AI Feature.

"Application" means a job application prepared, filled, tracked or sent through the Services, whether by you, by the Application Engine, by the extension or by you manually and recorded in the tracker.

"Application Engine" means the oyapilot cloud service that opens an employer's online application form in a browser we operate, fills it with your information and, where you have authorized it, submits it.

"Application Mailbox" means the oyapilot feature that gives an Application its own reply email address, receives messages sent to that address, sorts them, and lets you read, forward and reply to them inside oyapilot.

"Application Profile" means the structured information you give us to fill in application forms, including contact details, links, work history, education, skills, saved answers, and any Sensitive Answers you choose to provide.

"Autopilot" means the optional mode, switched off by default, in which the Application Engine submits Applications for you within the rules and daily limits you set, without asking you to approve each one first.

"Content" means text, files, documents, images, data, links and other material of any kind.

"Credit Cycle" means the period for which subscription Credits are granted: on Pro monthly, from the purchase date to the same date the next month; on Pro yearly, every 30 days from the subscription start date; on Free, from the signup date to the same date the next month.

"Credit Pack" means a one-time purchase of Credits (Bought Credits), available only with an active Pro subscription.

"Credits" means the units in which paid actions in the Services are priced. "Subscription Credits" are the Credits your plan grants each Credit Cycle; "Bought Credits" are Credits you buy in a Credit Pack. Credits have no cash value and cannot be transferred, except that unused Bought Credits can be refunded as Section 20.8 describes.

"Employer" means any company, organization, government body, recruiter or other person that posts a job, receives an Application or sends you a message about a job.

"Extension" means the oyapilot browser extension for Chrome, Edge or any other browser we support.

"Free Tools" means the tools we make available without payment, and in most cases without an account, including the ghost-job checker, the résumé score, the résumé keyword checker, pay and offer calculators, planning calculators and letter writers.

"Ghost-risk score" means oyapilot's estimate of how likely a job posting is to be a posting the Employer is not actively trying to fill, shown as a band such as Low, Elevated or High, together with the reasons for it.

"Fit score" or "Fit analysis" means oyapilot's estimate of how closely a job posting matches your background, together with its reasons.

"Hiring System" means an applicant tracking system or career site used by an Employer to post jobs and receive applications, such as Greenhouse, Lever, Ashby, SmartRecruiters, Workable, Recruitee, Workday, iCIMS, SuccessFactors or Taleo.

"Hybrid mode" or "Review mode" means the default mode in which oyapilot prepares and fills an Application and then waits for your approval before anything is submitted.

"Kit" means a résumé and cover letter pair stored in your Account, together with its versions.

"MCP Server" means oyapilot's Model Context Protocol server, which lets an AI client you connect read certain information from your Account using an access token you create.

"Needs You" means the queue in which oyapilot places Applications that need a decision, an answer or an action from you before they can go further.

"Paid Plan" means any plan for which you pay a fee, including Pro and any monthly or yearly version of it.

"Services" means the oyapilot website at oyapilot.ai and its subdomains, the web application, the Extension, the Application Engine, Agents, the Application Mailbox, the MCP Server, Free Tools, public reports and pages, our APIs, our emails and notifications, and any other product or service we provide that links to these Terms.

"Sensitive Answers" means work authorization and visa sponsorship answers, citizenship or immigration status, voluntary equal employment opportunity (EEO) self-identification answers (such as gender, race or ethnicity, veteran status and disability status), and desired salary or compensation information.

"Submission" means the act of sending an Application to an Employer or Hiring System, whether you do it, the Extension does it at your instruction, or the Application Engine does it under Hybrid approval or Autopilot.

"Tailored Application" means an Application for which oyapilot rewrote your résumé and cover letter for that specific job.

"Quick Apply" means an Application sent with a Kit you chose, as it is, without a job-specific rewrite.

"Third-Party Services" means websites, software, services and Content that we do not own or control, including Employers' career sites, Hiring Systems, job data providers, AI clients you connect through the MCP Server, email providers, payment processors and browsers.

"Your Content" means all Content you submit, upload, type, say or otherwise provide to the Services, including your résumé, Application Profile, answers, agent briefs, messages, feedback and uploaded files, and the Content we generate for you from it, as explained in Section 26.

#3. Eligibility

#3.1 Minimum age

You must be at least 16 years old to create an account or use the Services. The Services are not directed to children under 16, and we do not knowingly collect personal information from anyone under 16. If we learn that a person under 16 has created an account, we will close it and delete the associated personal information as described in the Privacy Policy.

If you are 16 or 17 (or otherwise under the age of legal majority where you live), you may use the Services only with the permission of your parent or legal guardian, who must read and agree to these Terms on your behalf. Your parent or guardian is responsible for your use of the Services and for any fees, and a Paid Plan must be bought by your parent or guardian or with their permission. If you are a parent or guardian and you allow a minor to use the Services, you agree to these Terms for yourself and for the minor.

Jobs have their own age rules. Many jobs, and many application forms, require applicants to be 18 or older, and child labor laws limit the work people under 18 can do. You must answer age questions truthfully (oyapilot fills them only from your true answer) and apply only to jobs you are legally allowed to do.

#3.2 Other conditions

By using the Services you confirm that:

(a) you are an individual acting on your own behalf and are looking for work, or managing your own career, for yourself; (b) you can form a binding contract with us, or, if you are under 18, your parent or legal guardian has agreed to these Terms for you as described in Section 3.1; (c) you are not barred from using the Services under the laws of the United States or any other applicable country, including the sanctions laws described in Section 41; (d) we have not previously suspended or terminated an account of yours for breaking these Terms, unless we have told you in writing that you may open a new one; and (e) all registration information you give us is true, accurate, current and complete, and you will keep it that way.

#3.3 One person, one account

Each Account is for one person. You may not share an Account, sell or transfer it, let anyone else sign in to it, or create more than one free Account for yourself, including to obtain additional free usage, promotions or referral rewards.

#3.4 Private beta and invitation codes

While oyapilot is in private beta, you may need an invitation code to create an Account. Invitation codes are personal, have no monetary value and may be withdrawn at any time. We may limit the number of people who can join, close signups for a time, or require a waitlist. If you create an Account without a valid invitation during a period when one is required (including through a sign-in provider such as Google), we may delete that Account.

#3.5 Where the Services are offered

We operate the Services from the United States, and our product and marketing are aimed at job seekers in the United States. Job postings in the Services may be located in many countries, but that does not mean the Services are offered in every country. You are responsible for complying with the laws of the place from which you use the Services. We may restrict access from particular countries at any time.

#3.6 Identity and eligibility checks

We may ask you to confirm your identity, your age, your student status or other eligibility facts, and to verify your email address, phone number or payment method, where we reasonably need to do so to prevent fraud, enforce limits, process a request you make, or comply with the law. If you do not provide the confirmation we reasonably ask for, we may limit or suspend the relevant feature until you do.

#4. Your account, sign-in and security

#4.1 Creating your account

You can create an Account with an email address and password, with a one-time email link or code, or with a sign-in provider we support, such as Google. When you sign in with a provider, you let that provider share basic information with us (such as your name and email address), as described in the Privacy Policy. Your relationship with the sign-in provider is governed by its own terms.

#4.2 Keeping your account secure

You are responsible for:

(a) choosing a strong password and keeping it confidential; (b) keeping the email account connected to your oyapilot Account secure, because anyone who controls that email account can reset your password and receive sign-in links; (c) keeping any extension key, MCP access token or other credential we issue to you confidential; (d) signing out of shared devices; and (e) everything that happens in your Account, except activity caused by our own breach of these Terms or by a security failure on our side.

#4.3 Tell us about unauthorized use

If you believe someone has accessed your Account without permission, or that a credential has been exposed, change your password, revoke any exposed extension key or MCP token from your settings, and tell us promptly at security@oyapilot.ai. We may suspend Account features, revoke tokens or require a password reset to protect you and others.

#4.4 We never ask for your other passwords

oyapilot does not ask for, store or use your passwords for LinkedIn, Indeed, Workday, Gmail, Outlook or any Employer's website, and it does not store your browser cookies for those websites. If anyone claiming to be oyapilot asks you for such a password, do not give it and report it to security@oyapilot.ai.

#4.5 Accurate account information

You must keep your email address current. We send important notices to it, including billing receipts, security alerts and changes to these Terms. If your email address stops working, you may miss those notices, and you remain bound by them.

#4.6 Account recovery

If you lose access to your email address or sign-in method, we may help you recover your Account, but only after verifying that you are the Account holder. We may refuse a recovery request if we cannot verify it, and we are not responsible for loss of access caused by the loss of your email account or credentials.

#4.7 One person's account only

Your Account is personal to you. It cannot be inherited, and it does not transfer to anyone after your death. If an Account holder has died, a family member or legal representative may ask us to close the Account by writing to support@oyapilot.ai with reasonable proof. We will close the Account and delete its data under the Privacy Policy. We will not give anyone access to the contents of another person's Account unless the law requires us to.

#5. What the Services do

This Section describes the Services as they stand when these Terms were last updated. Features change over time, and some features are only available on certain plans (see Appendix B) or are marked as rolling out, in beta or coming soon (see Section 24). A description in this Section is not a promise that a particular feature will stay available, work in a particular way, or be available to you.

#5.1 Job discovery

oyapilot finds job postings from employers' own hiring systems and career sites, through direct public connections to Hiring Systems (such as Greenhouse, Lever, Ashby, SmartRecruiters, Workable and Recruitee), government job sources, and licensed job data partners. oyapilot keeps a history of the postings it observes over time. We do not scrape LinkedIn or Indeed to build our job index. You can also import a job from a link you paste, and oyapilot will read that page to create a job record.

#5.2 Screening and scoring

oyapilot gives job postings a Ghost-risk score, a Fit score or Fit analysis, and, where no salary is posted, a salary estimate. Agents may run an additional AI screening pass that records a short reason for keeping or skipping each posting. Section 13 explains the limits of these estimates.

#5.3 Résumés, Kits and cover letters

The Kit Studio helps you build a base résumé and cover letter, including by chat with an AI builder. oyapilot can tailor your résumé and write a cover letter for a specific job, show you the changes as a word-level comparison, check tailored claims against your original résumé, export documents as PDF or Word files, translate documents, and score your Kit.

#5.4 Applying

oyapilot can help you apply in the following ways, depending on your plan, the Hiring System and the features available to you:

(a) Preparing an Application with tailored documents and drafted answers for you to finish in your own browser; (b) Extension autofill, in which the Extension fills a form in your own browser session and you review and submit it yourself; (c) Hybrid (Review) mode, in which the Application Engine fills the Employer's form in a browser we operate, captures a screenshot, and waits for your one-tap approval before submitting; and (d) Autopilot, which you must switch on yourself, in which the Application Engine fills and submits Applications for you within the rules and daily limits you set.

Section 7 and Appendix A set out the rules for Hybrid and Autopilot.

#5.5 Tracking and the Application Mailbox

oyapilot keeps a tracker of your Applications and their status, gives each Application its own reply address, receives and sorts Employer replies, drafts replies for you to review, adds interview invitations to an in-app calendar, and marks Applications that have received no reply for a period of time. Section 11 explains the Application Mailbox.

#5.6 Interview preparation and negotiation

On eligible plans, oyapilot creates interview preparation kits for a specific job, scores written practice answers, runs voice mock interviews with an AI interviewer, and provides offer negotiation guidance. Section 15 explains the limits of these features.

#5.7 Agents

On eligible plans, you can create Agents by chatting with an AI assistant. An Agent turns your brief into a standing search, runs on a schedule, screens results, and prepares Applications into your queue or, if you have enabled Autopilot, submits them.

#5.8 Free Tools and public pages

We offer Free Tools and public pages, including a ghost-job checker whose reports can be shared by link, a résumé score, calculators, letter writers, company and role pages, a ghost-job index and a public ghost-job report. Section 17 covers them.

#5.9 MCP Server and extension keys

You can create access tokens that let an AI client you choose (for example, a desktop AI assistant or a code editor) read certain information from your Account through the MCP Server, and keys that let the Extension connect to your Account. Section 16 covers them.

#5.10 Service availability

We work to keep the Services available and reliable, but we do not promise that they will be available at any particular time, that any Hiring System or data source will remain connected, that any job will remain in our index, or that any Application will be submitted successfully. Planned maintenance, outages of our providers, changes made by Employers and Hiring Systems, anti-automation measures, and events outside our control can interrupt the Services.

#5.11 What you need to use the Services

To use the Services, you need a device, a supported and up-to-date web browser, an internet connection and an email address, all at your own cost. Some features need more, for example a microphone for voice mock interviews. We do not promise that the Services will work on every device, browser, network or configuration, or with browser add-ons, privacy tools or security software that block parts of the Services.

#5.12 Support

We provide support by email at support@oyapilot.ai on a reasonable-efforts basis. We aim to reply quickly, but we do not promise any response or resolution time, and we do not offer telephone support. Support staff may need to look at parts of your Account to help you, as described in Section 25.5.

#6. What oyapilot is not

#6.1 Not an employer, recruiter or employment agency

oyapilot provides software tools that you direct. Oyatco LLC is not an employer, a recruiter, a staffing firm, an employment agency, an employment business, a headhunter or a career placement service. We do not:

(a) represent any Employer or act on an Employer's behalf; (b) procure, or attempt to procure, employment for you as an intermediary; (c) introduce, refer, recommend or supply you to any Employer; (d) negotiate the terms of any job with any Employer; (e) take part in any Employer's hiring decision; or (f) receive any fee or commission from Employers for placing you.

We charge you only for access to software. We do not charge any fee that depends on whether you are hired, on your salary, or on your placement with any Employer.

#6.2 Limited, technical role

Whenever oyapilot acts for you (for example by filling or submitting a form, or by sending a reply from a reply address), the action is solely technical and administrative. It does not include representing you to any Employer, advocating for you, negotiating for you, or making any judgment on your behalf other than following the rules and settings you gave us.

#6.3 Not professional advice

oyapilot, its AI Features and its content do not provide legal, immigration, tax, financial, accounting, medical, mental health or professional career counseling advice. In particular:

(a) Immigration and work authorization. Nothing in the Services tells you whether you are authorized to work in any country or whether you need sponsorship. Ask a qualified immigration attorney. (b) Salary and negotiation. Salary estimates and negotiation guidance are general information built from public and licensed data and AI analysis. They are not financial advice and are not a statement of what any Employer will pay. (c) Tax and pay calculators. Our paycheck, hourly, overtime, equity and similar calculators give estimates based on simplified assumptions and published rates that may be out of date. They are not tax advice. Confirm important figures with a qualified professional or the relevant tax authority. (d) Employment law. Letter writers (for example, resignation or notice letters) produce templates. They are not legal advice about your contract, notice obligations or rights. (e) Wellbeing. If a job search is affecting your mental health, please speak to a qualified professional. If you are in crisis in the United States, you can call or text 988.

#6.4 No guarantee of any outcome

We do not guarantee that you will receive a reply, an interview, an offer or a job, or that any Employer will read, consider or accept any Application. Hiring decisions are made by Employers, based on many factors outside our control, including the job market, the Employer's needs and processes, the content of your materials, other candidates and the Employer's own screening tools. The Interview Guarantee in Section 20 and Appendix C is a refund promise with specific conditions. It is not a promise that you will get an interview or a job.

#6.5 Not a consumer reporting agency

Oyatco LLC is not a consumer reporting agency, and the Services are not a consumer report or background check. Ghost-risk scores, fit scores, résumé scores, practice scores and any other information in the Services are not "consumer reports" within the meaning of the U.S. Fair Credit Reporting Act or any similar law, and they are not provided for, and must not be used for, any purpose covered by those laws, including decisions about anyone's eligibility for employment, credit, insurance, housing or a government benefit. You may use the Services only to manage your own job search.

#6.6 No fiduciary or advisory relationship

We do not act as your fiduciary, trustee, career counselor, attorney, broker or representative, and we owe you no duties other than those stated in these Terms and those the law imposes that cannot be excluded. Any suggestion the Services make (for example, which jobs to apply to, how to phrase a bullet point, or what salary to ask for) is a suggestion for you to consider, not advice you should follow without your own judgment.

#6.7 Employers' conduct

We are not responsible for how any Employer treats you, including whether an Employer discriminates, fails to respond, withdraws an offer, misrepresents a job, or breaks any employment, privacy or anti-discrimination law. If you believe an Employer has discriminated against you, you may contact the U.S. Equal Employment Opportunity Commission (eeoc.gov), the relevant state agency, or a lawyer. If you believe a job posting in the Services is fraudulent or discriminatory, please report it to support@oyapilot.ai so that we can review it.

#7. Your authorization and our limited role acting for you

#7.1 You direct what oyapilot does

oyapilot acts only on the instructions and settings you give it. Those instructions include the Agents you create, the roles, locations, salary floors, companies to avoid and other targeting you set, your ghost-risk tolerance and fit threshold, the Kits you choose, your Application Profile, your consent choices for Sensitive Answers, your daily limits, and the mode you choose (Hybrid or Autopilot).

#7.2 Hybrid (Review) mode is the default

Every Account and every new Agent starts in Hybrid mode. In Hybrid mode, nothing is submitted to an Employer until you approve it. By approving an Application (for example, by tapping "Send", "Approve" or an equivalent control), you instruct us to submit that Application, with the documents and answers shown to you, to that Employer.

#7.3 Autopilot is off until you switch it on

Autopilot is off by default. You may switch it on only by taking an affirmative step on a screen that explains what Autopilot does. When you switch on Autopilot, you authorize us, from that moment and until you switch it off, to prepare, fill and submit Applications in your name, without asking for your approval of each one, to job postings that match the settings, rules and limits you have set. That authorization is limited as follows:

(a) Autopilot only submits to online application forms that can be completed without signing in to an account (guest-submittable forms) on Hiring Systems and career sites that oyapilot supports; (b) Autopilot respects your daily limit and your plan's limits, your ghost-risk tolerance, your fit threshold, your excluded companies, and the per-employer limit described in Appendix A; (c) Autopilot does not answer Sensitive Answer questions unless you have given the specific consent described in Section 7.6; (d) Autopilot stops and sends the Application to Needs You when it meets a question it cannot answer from your information, a CAPTCHA or other human verification, a login wall, a payment request, a request for a government identification number or financial account details, or a page that appears to check for automation; and (e) Autopilot records each Submission in your tracker and activity log.

#7.4 Switching Autopilot off, pausing and revoking authority

You can switch Autopilot off, pause an Agent, stop an Agent or delete an Agent at any time from your Account. Your instruction takes effect for Submissions that have not yet started. An Application that is already being filled or submitted when you give the instruction may still complete. Pausing or cancelling your subscription also stops future Submissions, as described in Section 19.

#7.5 Applications already sent cannot be recalled

Switching off Autopilot, pausing or stopping an Agent, pausing or cancelling your subscription, or deleting your Account does not withdraw, recall or cancel any Application already submitted to an Employer. Once an Application reaches an Employer, it is in the Employer's systems and subject to the Employer's own policies. If you want to withdraw an Application, you must contact the Employer directly. We can help you find the Employer's contact details where they are available, but we cannot make the Employer delete anything.

#7.6 Sensitive Answers

Many application forms ask about work authorization, visa sponsorship, desired salary, and voluntary EEO self-identification (such as gender, race or ethnicity, veteran status and disability status). oyapilot will fill these questions with your saved answers only if you have given specific consent in your Application Profile or settings to use that category of answer on Applications. You can withdraw that consent at any time, and from then on oyapilot will leave those questions for you to answer yourself. EEO self-identification questions are voluntary on most forms, and you may always choose not to answer them or to select "I do not wish to answer" where the form offers it. The Privacy Policy explains how we protect this information.

#7.7 Electronic agent and attestations

You agree that when the Application Engine or the Extension fills and submits an Application under your approval or under Autopilot, it acts as your electronic agent for the limited purpose of completing that Application, within the meaning of the U.S. Uniform Electronic Transactions Act and the federal Electronic Signatures in Global and National Commerce Act where they apply. Any Submission made this way is your Submission, made in your name, and has the same effect as if you had completed and submitted it yourself.

Many forms include checkboxes or statements such as "I certify that the information in this application is true and complete", "I agree to the privacy notice", "I consent to be contacted", "I acknowledge the terms of this application" or "I understand that false statements may result in rejection or dismissal". You authorize oyapilot to check or accept such statements for you when completing a Submission you approved or that Autopilot makes, and you agree that you are responsible for their truth and for any consequence of accepting them. If you do not want oyapilot to accept a particular type of statement for you, do not use Autopilot for that Employer or Hiring System and approve each Application yourself after reviewing the form.

#7.8 What happens when a form cannot be completed

When oyapilot cannot complete a Submission (for example, because of a question only you can answer, a CAPTCHA, a login requirement, a technical error or a change to the form), it will stop and, where possible, place the Application in Needs You with the reason and the questions it could not answer. We are not responsible for Applications that cannot be completed, for postings that close before you act, or for any delay caused by the need for your action.

#7.9 Evidence of Submission

oyapilot marks an Application submitted by the Application Engine as "Applied" only when it detects a confirmation from the Employer's form or Hiring System, and it keeps a screenshot of the filled form or the confirmation where it can. Detection of a confirmation is not a guarantee that the Employer received, stored or will consider the Application. Hiring Systems sometimes show confirmation pages even when a submission later fails, and sometimes accept submissions without showing a confirmation. Screenshots may contain your personal information and are kept in your Account as described in the Privacy Policy.

#7.10 Our right to hold or stop a Submission

We may delay, hold, space out, decline or stop any Submission, including one you approved or one Autopilot selected, if we reasonably believe that it would break these Terms, the law, or a Hiring System's rules; that the posting is fraudulent, unsafe or a scam; that the Submission could harm you, an Employer or oyapilot; that the Submission contains unresolved placeholders or obviously incomplete content; or that a technical problem makes the result unreliable. We will tell you when we hold or stop a Submission you approved.

#7.11 Tell us promptly about a Submission you think was wrong

If you believe the Application Engine or the Extension submitted an Application you did not authorize, submitted it with the wrong documents or answers, or submitted it to the wrong posting, tell us at support@oyapilot.ai within 14 days of the Submission appearing in your tracker, with the Application's details. We will investigate, correct your records, stop any repeat of the problem, and help you prepare a message to the Employer. If the error was caused by our breach of these Terms, we will also, at your choice, credit or refund the subscription fees for the month in which it happened. This is your sole and exclusive remedy for an erroneous Submission, to the extent the law allows, and it does not limit your statutory rights.

#7.12 Our records

Our records of what happened in your Account, including the tracker, activity log, Submission records, screenshots, consent records and billing records, are made and kept in the ordinary course of business. You agree that they may be used as evidence of what happened, in any dispute between you and us, and that they are presumed accurate unless you show otherwise.

#7.13 Account access you give others

If you let another person use your Account, see your screen while you approve Applications, or act on your instructions, you are responsible for what they do. Allowing someone else to operate Autopilot or approve Applications for you does not change the fact that each Submission is yours.

#8. Accuracy, truthfulness and the documents sent in your name

#8.1 You are the applicant

Every Application sent through oyapilot is sent in your name and represents you to an Employer. You are solely responsible for the truth, accuracy, completeness and lawfulness of everything in your Account and everything submitted in your name, including your résumé, cover letters, Application Profile, saved answers, Sensitive Answers, answers drafted by AI and accepted by you, and attestations accepted under Section 7.7.

#8.2 Review before you send

You agree to review each Kit, each tailored document and each drafted answer before you approve it or before you switch on Autopilot for an Agent that will use it. oyapilot shows you the changes it makes and the answers it drafts so that you can review them. If you choose Autopilot, you accept that individual Applications will be submitted without that per-Application review and you remain responsible for them.

#8.3 No false statements

You must not use the Services to create or submit false, misleading or fraudulent information, including:

(a) experience, employers, job titles, dates, degrees, certifications, licenses, security clearances, skills, awards or results you do not have; (b) false work authorization, citizenship, immigration or sponsorship statements; (c) false identity information, or an Application in another person's name; or (d) references or contact details for people who have not agreed to be your references.

#8.4 Placeholders

When you do not give the Kit Studio builder a fact it needs, it may write role-appropriate example content or leave a bracketed placeholder (for example, "[number of users]" or "[your result here]") for you to replace. Example content and placeholders are not facts about you. You must replace every placeholder with true information, or remove it, and you must remove any example content that is not true of you, before you use the document in any Application. We may block the Application Engine from submitting documents that still contain placeholders, but you must not rely on that check.

#8.5 Claim checks are an aid, not a guarantee

The tailoring feature checks new claims in tailored documents against your original résumé and removes claims it cannot support. This check uses automated and AI methods and can miss things or remove things that are true. It does not replace your own review, and it does not guarantee that a document is accurate.

#8.6 Keeping your profile current

You agree to keep your Application Profile accurate and current, including your contact details, work authorization answers and consent choices, particularly while any Agent or Autopilot is active.

#8.7 Consequences of false information

If we reasonably believe you are using the Services to submit false or fraudulent information, we may stop Submissions, suspend Autopilot or Agents, or suspend or terminate your Account under Section 32. Employers may reject, disqualify or later dismiss candidates who submit false information, and some false statements may be unlawful. You are responsible for those consequences.

#9. Employers, hiring systems and other third-party websites

#9.1 Third-party terms apply to you

Employers' career sites, Hiring Systems, job boards and other Third-Party Services have their own terms of use, privacy notices and application rules. When you apply to a job, including through oyapilot, your relationship with the Employer and the Hiring System is governed by their terms, not ours. You are responsible for complying with any third-party terms that apply to you, including any rules about automated tools, AI assistance or application limits.

#9.2 Some websites restrict automation

Some Employers and websites prohibit or limit automated access, automated applications or AI-assisted applications, and some use tools that try to detect automation, AI-written text or high application volumes. oyapilot is designed to work only with employers' own application forms and supported Hiring Systems, to respect per-employer limits and daily caps, and to hand forms to you when they ask for human verification. However, we cannot control or predict how any Employer or website will treat an Application prepared or submitted with oyapilot, and we are not responsible if an Employer or website rejects, filters, deprioritizes, flags or blocks your Application, identifies your activity as automated, or restricts or suspends any account you hold with it.

#9.3 LinkedIn, Indeed and other large job boards

oyapilot does not sign in to, automate, or scrape LinkedIn, Indeed or similar large job boards, and it does not ask for your passwords for them. If you choose to apply through those services, their terms apply, and many of them prohibit bots, browser add-ons that automate their services, and scraping. Do not use the Extension or any other part of the Services in a way that breaks those services' terms.

#9.4 We do not get around security measures

oyapilot does not solve, bypass, defeat or outsource CAPTCHAs, bot checks, login walls, rate limits, paywalls or any other access control. When it meets one, it stops and returns the Application to you. You must not use the Services, or ask us, to get around any such measure, and you must not use any other tool to do so in connection with the Services.

#9.5 Job postings may be inaccurate, closed or fraudulent

Job postings come from Employers and data sources, not from us. We do not verify every detail of every posting. A posting may be inaccurate, out of date, already filled, never intended to be filled, or, occasionally, fraudulent. oyapilot's ghost-risk scoring and fraud checks reduce but do not remove these risks. Never pay money to apply for a job, never give your Social Security number, bank details or identity documents to an Employer you have not verified, and report suspicious postings to us at support@oyapilot.ai. oyapilot will not submit Applications that ask for government identification numbers or financial account details.

#9.6 Links to third-party websites

The Services contain links to Employers' websites and other Third-Party Services. We provide links for convenience only. We do not endorse and are not responsible for third-party websites, their Content, their availability or their privacy practices.

#9.7 Employers' use of your information

Once an Employer or Hiring System receives your Application, it controls the information you sent. It may store it, use it, share it with its service providers, screen it with its own automated tools, and keep it under its own retention policies. We are not responsible for what Employers or Hiring Systems do with your information.

#9.8 Communications with Employers

Any communication you have with an Employer, whether through the Application Mailbox or otherwise, is between you and the Employer. We are not a party to it and are not responsible for its content, for any offer or promise an Employer makes, or for any Employer's conduct.

#9.9 Third-party content in the Services

Job postings, company information, Employer messages and other Content provided by third parties are the responsibility of those third parties. We are not the publisher or speaker of third-party Content and, to the fullest extent permitted by law, including Section 230 of the U.S. Communications Decency Act, we are not liable for it. Our own scores, labels and reports about that Content are covered by Section 13.

#9.10 Employer requests to stop receiving Applications

An Employer or Hiring System may ask us not to send Applications to it through the Application Engine. We may honor that request for all users, in which case oyapilot will prepare the Application for you to finish yourself, or will stop recommending that Employer's postings. We are not required to tell you why an Employer is not available for automated Submission.

#10. The browser extension

The Extension is not yet available. This Section 10 will apply once we release the Extension. Until then, references to the Extension in these Terms do not apply to you.

#10.1 What the Extension does

The Extension, when available to you, can show oyapilot scores on supported job pages, fill application forms in your own browser session using your Application Profile, and send certain information back to your Account (for example, a job page's address and title so that it can be saved or scored, or a note that a form needs your attention). The Extension is described in more detail in the Privacy Policy and in the disclosure the Extension shows you before it collects any data.

#10.2 You stay in control in your own browser

The Extension fills forms visibly in your browser. It does not submit forms unless you click submit, unless we have clearly told you otherwise for a specific feature and you have turned that feature on. It does not store your passwords or your cookies for other websites, and it does not download or run remote code.

#10.3 Permissions

The Extension asks your browser for only the permissions it needs, including access to specific supported job and Hiring System websites, to oyapilot's own website, and to the page you are viewing when you click the Extension. Your browser shows you these permissions before you install the Extension. You can remove the Extension at any time.

#10.4 License to the Extension

Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the Extension on browsers you control, solely for your personal job search. You may not copy, modify, reverse engineer, decompile, repackage or redistribute the Extension, except to the extent the law expressly allows despite this restriction.

#10.5 Browser store terms

If you obtain the Extension from a browser store (such as the Chrome Web Store or Microsoft Edge Add-ons), the store's terms also apply to your download. The store is not responsible for the Extension and has no obligation to support it.

#10.6 Updates

We may update the Extension automatically through the browser store. Some updates may be required to continue using the Extension with the Services.

#11. The application mailbox and reply addresses

#11.1 How reply addresses work

When oyapilot sends an Application for you, it may give the Employer a unique oyapilot reply address for that Application (for example, an address at apply.oyapilot.ai) instead of, or in addition to, your personal email address. Messages sent to that address are received by oyapilot and shown in your Application Mailbox. You can choose to have them forwarded to a verified email address you control.

#11.2 Reading, sorting and drafting

You authorize oyapilot to receive, store, read with automated and AI tools, classify (for example, as an interview request, offer, rejection, recruiter message, acknowledgment or action needed), extract information from (for example, interview dates), and use messages sent to your reply addresses to update your tracker and calendar and to draft replies for you. Classification and extraction can be wrong. You should read important messages yourself rather than relying only on their labels or summaries.

#11.3 Replies are sent only when you send them

oyapilot may draft a reply to an Employer, but it sends a reply only when you choose to send it. Replies you send from the Application Mailbox are sent from the reply address for that Application and are your communications. You are responsible for their content.

#11.4 Messages you might miss

Email delivery is not guaranteed. Messages can be delayed, filtered as spam, rejected by our email provider, or lost. An Employer may also write to your personal email address, call you, or contact you through its own portal instead of your reply address. You are responsible for checking all the channels an Employer might use to contact you, including your Application Mailbox, your personal email and your phone. We are not responsible for any opportunity lost because a message was not delivered, was delayed, was misclassified or was not seen.

#11.5 Reply addresses after your plan or account changes

If your Paid Plan ends, or if you delete your Account, we may stop receiving mail at your reply addresses, and messages sent to them afterwards may bounce or be discarded. Before cancelling, consider telling active Employers your personal contact details.

#11.6 Proper use

You may use reply addresses only for communications about the Application they belong to. You must not use them to send unsolicited messages, bulk messages or anything that breaks Section 25.

#11.7 Screening of incoming mail

To protect you and the Services, we may automatically scan messages and attachments sent to your reply addresses for spam, malware, phishing and abuse, and we may block, quarantine, strip or delete messages or attachments that appear dangerous or exceed size limits. We may reject messages that are not related to an Application. We are not responsible for legitimate messages that these protections affect.

#11.8 People who write to your reply addresses

Recruiters and Employers who write to your reply addresses may not know that their message is received through oyapilot. You agree not to use their messages for any purpose other than your job search, and not to publish or share them in a way that breaks the law or their reasonable expectations of confidentiality.

#12. AI features and AI output

#12.1 You are working with AI

Many parts of oyapilot use AI, including the Kit Studio builder, the agent chat, tailoring, cover letters, drafted answers, fit analysis, screening reasons, reply drafts, email sorting and interview preparation. When you chat with the Kit Studio builder, an Agent, or a voice mock interviewer, you are interacting with an AI system, not a person.

#12.2 AI output can be wrong

AI Output is generated automatically and may be inaccurate, incomplete, out of date, biased, inappropriate for a particular job or Employer, or presented with more confidence than it deserves. AI can produce statements that sound plausible but are false. You agree that:

(a) AI Output is provided for your review and is not a statement of fact by us; (b) you are solely responsible for reviewing, editing and verifying AI Output before you use it, including before you approve an Application or enable Autopilot; (c) AI Output is not professional advice (see Section 6.3); and (d) we do not guarantee that AI Output will help you obtain an interview or a job.

#12.3 Similar output for different users

Because of how AI works, AI Output given to you may be similar or identical to output given to other users. We do not promise that any AI Output is unique.

#12.4 AI providers

We use third-party AI providers to power AI Features, currently including Anthropic (Claude models) and OpenAI (for text embeddings and the voice mock interview), and we may change providers. The Privacy Policy lists our AI providers and explains what information is sent to them and how it is protected. Our agreements with those providers prohibit them from using your Content to train their models.

#12.5 We do not train AI models on your content

We do not use your résumés, cover letters, Kits, Application Profile, Sensitive Answers, application answers, Application Mailbox messages, interview practice answers or Extension data to train, fine-tune or improve any general-purpose or generative AI model, whether ours or a third party's. We may use aggregated, de-identified statistics (for example, how often a form field type appears, or how often a feature produces an error) to operate and improve the Services, as described in the Privacy Policy.

#12.6 AI and fairness

AI can reflect biases present in its training data. We design AI Features to work from your own information and the job's requirements and not to consider protected characteristics, and our ghost-risk and fit scoring does not use your Sensitive Answers. If you believe an AI Feature produced a biased or unfair result, please tell us at support@oyapilot.ai.

#12.7 Employers' views of AI-assisted applications

Some Employers discourage or restrict the use of AI in applications, or use tools that estimate whether text was AI-written. You are responsible for deciding whether to use AI-assisted materials for a particular Employer and for complying with any Employer rule about AI use. We do not claim that any Application is undetectable as AI-assisted, and we do not offer features intended to evade AI detection.

#12.8 Your prompts

You must not use AI Features to generate Content that breaks Section 25, including false credentials, impersonation, harassment or unlawful discrimination. We may use automated safety filters that block or modify requests and outputs.

#12.9 Facts about Employers in AI Output

Cover letters, prep kits and other AI Output may describe an Employer, its products, its team, its values or its news. Those descriptions are generated from the job posting and general knowledge and may be wrong or out of date. Check any fact about an Employer before you send it. A cover letter that states something false about an Employer can hurt your Application.

#12.10 Untrusted content and hidden instructions

Job postings, web pages and Employer emails are written by third parties, and some may contain text designed to manipulate AI systems (sometimes called prompt injection), such as hidden instructions to rank a candidate higher, to reveal information, or to take an action. We design AI Features to treat that content as information, not as instructions, and AI Features that read third-party content cannot send messages or Applications on their own. However, no protection is perfect. Review AI Output before relying on it, especially output produced from third-party content, and tell us at security@oyapilot.ai if you see AI Output that appears to follow instructions from a job posting or email.

#12.11 Changes to AI Features

AI models change. We may change the models, providers, prompts and methods behind AI Features at any time, and the same request may give different results at different times.

#13. Ghost-risk scores, fit scores, salary figures and other estimates

#13.1 Estimates and opinions, not facts

Ghost-risk scores, fit scores, fit verdicts, screening reasons, salary estimates, negotiation ranges, résumé scores, Kit scores, interview practice scores and similar outputs are estimates and opinions generated by automated methods and AI from limited information. They are not statements of fact about any job, Employer or person, and they are not verified by the Employers concerned.

#13.2 What ghost-risk scores mean

A Ghost-risk score is a probability-style estimate of whether a posting is actively being filled, based on observable signals such as how long the posting has been open, how often it has been reposted or removed, whether it states a salary where the law requires one, how many similar postings the Employer has, and what the posting's text says. A High ghost-risk band does not mean that an Employer is acting dishonestly or unlawfully, and a Low band does not mean that a posting is genuine or that the Employer is hiring. Postings can be legitimately open for a long time, reposted for good reasons, or closed without notice.

#13.3 Confidence and errors

Our scores can be wrong, especially for new postings, small employers, and employers or roles with little history. We show confidence labels and reasons where we can. You should use scores as one input among many in your own decisions.

#13.4 No reliance for other purposes

You may use scores and reports only for your own job search. You must not use them to make decisions about any Employer or person for any other purpose, including credit, insurance, housing, employment decisions about others, or legal proceedings, and you must not present them as findings of fact.

#13.5 Employers who disagree with a score

If you represent an Employer and believe a ghost-risk score or public report about one of your postings is inaccurate, write to legal@oyapilot.ai with the posting link and the facts you would like us to consider. We will review the request and may update, annotate or remove the score or report, at our discretion.

#13.6 Salary information

Salary estimates come from posted salaries, historical postings, public government data and licensed data, and are processed by automated methods. They may not reflect what an Employer pays, bonuses, equity, benefits, location adjustments or current market conditions.

#13.7 Public reports are opinions on public information

Ghost-risk scores and public reports express our opinion, formed by automated methods, about publicly observable information about job postings. We publish them as fair comment on matters of public interest to job seekers. When an Employer asks us to review a score or report under Section 13.5, we will respond within 10 business days. Where we agree that a score or report is based on inaccurate information, we will correct, annotate or remove it. We may also add the Employer's own explanation to a report.

#14. Job listings, company data and third-party content

#14.1 Sources of job and company information

The Services show job postings, company information, logos and other Content that come from Employers' Hiring Systems, public government sources, licensed data partners, public datasets and the websites of the companies concerned. That Content belongs to its owners and is provided to you as it is.

#14.2 No endorsement

The inclusion of a job posting, company or logo in the Services does not mean that the Employer endorses oyapilot, has a relationship with us, or has approved its inclusion, and it does not mean that we endorse the Employer. Company names and logos are trademarks of their owners and are used only to identify the companies and their postings.

#14.3 Availability of listings

Job postings may be removed from the Services at any time, including when an Employer removes them from its own system, when a data source stops providing them, or when we decide not to show them. We do not promise that any number or type of listings will be available.

#14.4 Your use of listings

You may view and use job listings in the Services for your personal job search only. You must not copy, scrape, export in bulk, republish or sell listings or company data from the Services.

#14.5 Institutions and third parties named in the Services

References to universities, career offices, publications, data providers or other organizations (for example, a statement that our résumé conventions follow guidance taught by university career offices) are for information only. oyapilot is not affiliated with, sponsored by or endorsed by any university, Employer, Hiring System, job board or other organization unless we expressly say so.

#15. Interview preparation, voice mock interviews and negotiation guidance

#15.1 Preparation material

Interview preparation kits, likely questions, talking points, answer outlines, "tell me about yourself" drafts, questions to ask, company angles and practice feedback are AI Output generated from the job posting, your documents and public information. They are practice aids. They do not reveal any Employer's actual questions or process, and they may be wrong about the company, the role or the interview format.

#15.2 Scored practice

Practice scores are opinions generated by AI about a practice answer. They are not a prediction of how any interviewer will judge you.

#15.3 Voice mock interviews

Voice mock interviews let you practice out loud with an AI interviewer. When you start one:

(a) your browser asks for permission to use your microphone, and you can refuse or withdraw that permission at any time; (b) your voice is streamed in real time to our voice AI provider to run the conversation and produce a transcript; (c) we store the transcript, feedback and scores in your Account, but we do not store recordings of your voice, and we do not use your voice to identify you or to create a voiceprint; and (d) voice sessions count against the minutes included in your plan (see Appendix B).

Do not say anything in a voice session that you would not want transcribed and stored in your Account, and do not use voice sessions to record other people.

#15.4 Negotiation guidance

Offer negotiation guidance, including anchors, ranges and walk-away numbers, is an estimate based on data and AI analysis. It is not financial or legal advice. Any negotiation is your decision and your responsibility, and following our guidance could affect whether an offer is made, changed or withdrawn.

#15.5 Practice, not live interviews

Interview preparation features are for practice before an interview. You must not use the Services during a live interview in a way the Employer has prohibited, and you must not use any part of the Services to record, transcribe or stream a real interview or any conversation with another person without the consent of everyone involved, as required by the wiretapping and eavesdropping laws that apply (some of which require every participant's consent).

#16. The MCP server, access tokens and connected AI clients

#16.1 What the MCP Server is

The MCP Server lets an AI client you choose (for example, a desktop AI assistant, a chat application or a code editor that supports the Model Context Protocol) read certain information from your Account, such as job search results, saved jobs, your queue, your Applications, summaries of your mail threads without message bodies, and a non-sensitive summary of your profile, and run certain lookups such as a ghost check. The MCP Server does not give access to your Sensitive Answers.

#16.2 You choose and control the AI client

You decide whether to create an access token, which AI client to connect, and what that client does with the information it receives. Once information leaves oyapilot through the MCP Server, it is handled by your AI client and its provider under their own terms and privacy policies, not ours. We are not responsible for any AI client, its provider, its outputs, its security or its use of your information. Your instruction to connect a client and retrieve your information is a disclosure you direct, not a sale by us.

#16.3 Token security

Access tokens and extension keys are credentials. Treat them like passwords. We show a token only once when you create it and store only a one-way hash of it. You are responsible for all activity carried out with your tokens. You can revoke a token at any time in your settings, and you should do so immediately if you believe it has been exposed.

#16.4 Limits and changes

The MCP Server is subject to rate limits and daily call limits, which may differ by plan. We may change the tools available through the MCP Server, add write or action tools in future (which would require your separate authorization), suspend or revoke tokens for security or abuse, or discontinue the MCP Server.

#16.5 Acceptable use of the MCP Server

You may use the MCP Server only to access your own Account for your own job search. You must not use it to build a product or service for others, to extract job listings or company data in bulk, to probe or overload our systems, or to get around plan limits.

#16.6 Future action tools

Today the MCP Server only lets connected AI clients read information and run lookups. If we add tools that let a connected client take actions in your Account (for example, saving a job, drafting a document or preparing an Application), we will require your separate authorization for those tools, and actions they take will be treated as your own instructions under Section 7.1. Tools that submit Applications or send messages will always follow the same approval rules as the rest of the Services.

#17. Free tools, the public ghost checker and public reports

#17.1 Free Tools are provided as they are

Free Tools are provided without charge, for general information, on an "as is" basis. Daily limits apply, and we may change or withdraw any Free Tool at any time. Calculators use simplified assumptions and may not reflect the law or rates that apply to you (see Section 6.3).

#17.2 What you paste into Free Tools

When you paste a job posting, a job link or a résumé into a Free Tool, we process it to give you a result, and some of it may be sent to our AI providers, as described in the Privacy Policy. Do not paste information about other people, or confidential information you are not allowed to share, into a Free Tool.

#17.3 Shareable ghost reports are public

When you run the ghost-job checker, oyapilot may create a report page with its own link so that you can share it. Anyone who has the link can view that report, and report pages may be indexed by search engines. A report contains information about the job posting (such as its title, company and our verdict and reasons), not your personal information. Do not include personal information in text you paste into the ghost checker if you do not want it analyzed.

#17.4 Public pages built from our job data

We publish public pages built from our job index and posting history, such as company pages, role and location pages, a ghost-job index and a periodic ghost-job report. These pages describe job postings and hiring activity observed from public sources. They are not statements about the conduct of any Employer, and Section 13 applies to them.

#18. Plans, fees, billing and automatic renewal

#18.1 Plans

We offer a Free plan and Paid Plans. At the time these Terms were last updated, the only Paid Plan is Pro, available monthly or yearly. Paid actions in the Services use Credits (Section 18.15). Appendix B summarizes what each plan includes. The prices, features and limits shown on our pricing page and at checkout at the time you buy are the ones that apply to your purchase, subject to Section 18.8.

#18.2 The Free plan

The Free plan needs no payment card. It includes 15 Subscription Credits each Credit Cycle, which you can spend on the paid actions the Free plan allows, and free features (such as ghost checks, fit analyses, job analysis and Free Tools) within the fair-use limits we publish. Free plan users apply with their own email address and do not get an Application Mailbox. We may change what the Free plan includes at any time, with notice where the change is material.

#18.3 Paying for a Paid Plan

Payments are processed by our payment processor, Stripe. By starting a Paid Plan you:

(a) authorize us, through Stripe, to charge your chosen payment method the plan fee, any applicable taxes, and any other charges you agree to, at the start of your subscription and at the start of each renewal period; (b) confirm that you are authorized to use the payment method; and (c) agree to Stripe's terms that apply to you as a payer.

We do not receive or store your full card number. Stripe handles your card details under its own security standards.

#18.4 AUTOMATIC RENEWAL

YOUR PAID PLAN RENEWS AUTOMATICALLY. Unless you cancel before the end of your current billing period, your Paid Plan will renew automatically for another period of the same length (one month for monthly plans, one year for yearly plans), and we will charge your payment method the then-current price for that plan, plus any applicable taxes, at the start of each renewal period, until you cancel. You can cancel at any time, in one click, from the Billing section of your settings (see Section 19). Cancelling stops future renewals. Your plan stays active until the end of the period you have already paid for.

Before you are first charged, we will show you the price, the billing frequency, the fact that the plan renews automatically until cancelled, and how to cancel, and we will ask for your express consent. After you subscribe, we will send you an acknowledgment by email that includes these terms and how to cancel. We keep a record of your consent.

#18.5 Yearly plans

Yearly plans are billed once a year in advance at the yearly price. Between 15 and 45 days before a yearly plan renews, we will email you a reminder that states the renewal date, the amount that will be charged and how to cancel.

#18.6 Taxes

Prices are shown exclusive of sales tax, VAT, GST or similar taxes unless stated otherwise. You are responsible for all taxes that apply to your purchase, other than taxes on our income. Where we are required to collect taxes, we will add them to your invoice.

#18.7 Changing plans

You can switch Pro between monthly and yearly billing from your settings. When you switch in the middle of a billing period, we will calculate a prorated charge or credit for the rest of the period, and we may invoice the difference immediately. Switching from monthly to yearly starts a new Credit Cycle on the switch date with a fresh Pro allowance of Subscription Credits, and unspent Subscription Credits from the old cycle end. Moving from Pro to Free is a cancellation (Section 19). We will show you the effect of a plan change before you confirm it.

#18.8 Price changes

We may change the price of a Paid Plan, the Credits a plan includes, or the Credit cost of an action. We will give you at least 30 days' notice by email before a price increase, a smaller Credit allowance or a higher Credit cost applies to you, and the new price will apply from your first renewal after the notice period ends. If you do not want to pay the new price, you can cancel before it takes effect. Where the law requires your affirmative consent to a price increase, we will ask for it, and if you do not give it, your plan will end at the end of the current period.

#18.9 Failed payments

If a payment fails, we and Stripe may retry the charge and may ask you to update your payment method. We may keep your plan active for a grace period while we retry, but if payment is not received we may downgrade your Account to the Free plan or suspend Paid Plan features. You remain responsible for amounts due for periods in which you had access to a Paid Plan.

#18.10 Chargebacks

If you believe a charge is wrong, please contact us at support@oyapilot.ai first so we can fix it quickly. If you dispute a charge with your bank or card issuer, we may suspend Paid Plan features while the dispute is open. If a chargeback is decided in your favor but we later find the charge was valid, or if you file chargebacks in bad faith, we may terminate your Account.

#18.11 No lifetime plans

We do not sell lifetime plans. Any promotion describing access "forever" is governed by Appendix E.

#18.12 Currency

Prices are in US dollars unless we state otherwise at checkout. Your bank may charge currency conversion or foreign transaction fees.

#18.13 How charges appear on your statement

Charges appear on your card or bank statement as [STATEMENT DESCRIPTOR, for example "OYAPILOT" or "OYATCO LLC OYAPILOT"]. If you see a charge you do not recognize with this description, contact support@oyapilot.ai before disputing it with your bank.

#18.14 Someone else paying

If someone else pays for your Paid Plan (for example, a parent, a partner or an outplacement provider), the Account and its contents remain yours, and the payer does not get access to your Account. Refunds are paid to the payment method used.

#18.15 Credits

Paid actions in the Services (for example, a tailored Application, a Quick Apply, a builder message, a translation or a voice mock interview) use Credits at the Credit prices shown in the Services before you take the action. At the time these Terms were last updated, Free includes 15 Credits and Pro includes 600 Credits per Credit Cycle.

(a) When Credits refresh. Pro monthly refreshes on the same date each month as your original purchase; Pro yearly refreshes every 30 days from the subscription start date; Free refreshes on the same date each month as your signup date. Credits for a yearly plan are granted one Credit Cycle at a time, never a year in advance. (b) Subscription Credits expire. Subscription credits expire at the end of each credit cycle and do not roll over. Your Account always shows when your current Subscription Credits expire. (c) We charge Credits only when an action succeeds. When you start an action, we hold its Credits; if the action fails, is blocked, or you reject it, the hold is released and nothing is charged. (d) Order of use. Subscription Credits are used before Bought Credits. (e) No cash value. Credits are not money, cannot be sold or transferred to another Account, and are not refundable except as Sections 20.2 and 20.8 provide.

#18.16 Credit Packs and auto top-up

If you have an active Pro subscription, you can buy Credit Packs at the prices shown in the Services. Bought credits do not expire. If you cancel or pause Pro, you keep your Bought Credits and can spend them on the actions the Free plan allows; you cannot buy more until you are on Pro again.

Auto top-up is off by default. If you turn it on, you choose a Credit Pack and a monthly spending limit, and we will charge your saved payment method for that pack each time your balance drops below 20 Credits, up to the monthly limit you set. We email you each time auto top-up charges. You can turn it off at any time in your settings, and it stops if your Pro subscription ends or is paused.

#19. Cancellation and pause

#19.1 Cancel in one click

You can cancel a Paid Plan at any time, online, from the Billing section of your settings, in one click, with no need to call, email or speak to anyone. Cancelling is as easy as subscribing. You can also cancel through the billing portal linked from every receipt, or by writing to support@oyapilot.ai with the email address on your Account. We will confirm your cancellation by email.

#19.2 What happens when you cancel

When you cancel:

(a) your plan will not renew; (b) you keep access to your Paid Plan until the end of the period you have already paid for, unless you ask for a refund that we grant under Section 20, in which case access may end when the refund is processed; (c) at the end of that period, your Account moves to the Free plan, Agents stop, Autopilot stops, and Paid Plan features become unavailable; (d) your Kits, tracker history and other Account data stay in your Account on the Free plan unless you delete them or your Account; and (e) Applications already submitted stay with the Employers (see Section 7.5); and (f) your current Subscription Credits stay usable until the end of their Credit Cycle, and your Bought Credits stay in your Account.

You can reverse a cancellation before the end of your paid period from the same settings screen.

#19.3 Pause instead of cancelling

You may choose to pause a Paid Plan for 30 days instead of cancelling. Pause is an option, never a required step, and choosing not to pause will never make cancelling harder. While your plan is paused:

(a) you are not charged for the pause period; (b) your Account works as a Free plan account: Agents and Autopilot stop, and Paid Plan features are unavailable; (c) your Kits, Agents, settings and history are kept; and (d) Subscription Credits do not refresh while your plan is paused, and Subscription Credits from the current Credit Cycle still expire at its end; Bought Credits stay in your Account; and (e) at the end of the pause, your plan resumes automatically and billing restarts at your then-current price, unless you cancel before the pause ends. We will remind you before billing restarts.

You may end a pause early from your settings. We may limit how often you can pause.

#19.4 Cancelling during a promotion

If you cancel a plan that has a discount, the discount ends when your plan ends. If you later subscribe again, the discount does not come back unless we offer it to you again.

#19.5 Deleting your account also cancels billing

If you delete your Account, we will cancel your Paid Plan so that you are not charged again. Deleting your Account does not by itself give you a refund of amounts already paid, except as Section 20 provides. Any Credits left in your Account are forfeited when it is deleted, so ask for any refund you are entitled to under Section 20 before deleting.

#20. Refunds, the 7-day refund and the Interview Guarantee

#20.1 General rule

Our Refund and Cancellation Policy explains this Section in plain language, with examples.

Except as stated in this Section, in Appendix C, or where the law requires otherwise, fees are non-refundable, and we do not give refunds or credits for partial billing periods, unused features, unused or expired Subscription Credits, or periods in which you did not use the Services. Unused Bought Credits can be refunded under Section 20.8.

#20.2 7-day full refund on your first payment

If you are not satisfied with your first Paid Plan, you may ask for a full refund of your first payment within 7 days after that payment. This applies to the first payment on your Account only (not to renewals, upgrades after the first 7 days, or later subscriptions after a cancellation). This refund is available once per account, whatever you used in those 7 days. To ask for it, cancel your plan and write to support@oyapilot.ai within the 7 days, or use the refund option in your billing settings where available. When we grant the refund, your Paid Plan ends, the Subscription Credits for that Credit Cycle are removed, and your Account moves to the Free plan. Bought Credits are not affected unless their own purchase is refunded under Section 20.8.

#20.3 Yearly plans

If you buy a yearly plan as your first payment, the 7-day refund in Section 20.2 applies to it. After those 7 days, yearly plan fees are non-refundable except under the Interview Guarantee, where the law requires otherwise, or where we decide at our discretion to give a prorated refund.

#20.4 The Interview Guarantee

We offer an Interview Guarantee on Paid Plans. In short: if, within the first 60 days of your first Paid Plan, you send at least 50 Tailored Applications through oyapilot with a complete profile, and not one of them leads to an interview invitation, we will refund the subscription fees you paid for those 60 days. The full rules, including what counts as a Tailored Application, a complete profile and an interview invitation, how to claim, and the exclusions, are in Appendix C, and they are part of these Terms. The Interview Guarantee is a refund promise, not a promise that you will get an interview or a job.

#20.5 Refunds for our errors

If we charge you in error (for example, a duplicate charge, a charge after a cancellation that we failed to process, or a charge at a price other than the one that applied to you), we will refund the incorrect amount once we confirm the error.

#20.6 How refunds are paid

Refunds are paid to the original payment method through Stripe. Depending on your bank, they may take 5 to 10 business days to appear. We do not pay refunds in cash, by check, or to a different payment method unless the law requires it.

#20.7 Your statutory rights come first

Nothing in these Terms limits any right to a refund, cancellation or withdrawal that you have under the law of the place where you live, if that law gives you stronger rights and cannot be waived by contract. If you live in the European Economic Area, the United Kingdom or another place with a statutory right of withdrawal for online purchases, see Section 40.

#20.8 Refunds of Bought Credits

Unused bought credits can be refunded in full within 30 days of purchase. If you have used part of a Credit Pack, only the unused part is refundable; the used part stays paid. After 30 days, Bought Credits are not refundable, but they still never expire. To ask for a refund, write to support@oyapilot.ai from the email address on your Account, or use the refund option in your billing settings where available.

#21. Discounts, promotion codes and student pricing

#21.1 Offers we may make

From time to time we may offer discounts, including a first-month discount for new Accounts that upgrade within a set time after signing up, student pricing, beta tester codes, partner codes and other promotions. Each offer is subject to the terms we show with it and to Appendix E.

#21.2 First-month offer for new accounts

At the time these Terms were last updated, new Accounts that start a Paid Plan within 7 days of signing up receive a discount on the first month, as shown at checkout. The discount applies to the first billing period only. After that, the regular price applies automatically unless you cancel.

#21.3 Student pricing

Student pricing is available to people who are currently enrolled at an accredited college or university and who verify eligibility in the way we specify (for example, by confirming a current student email address). We may ask you to re-verify eligibility, and we may end student pricing at your next renewal if you are no longer eligible. Providing false information to obtain student pricing is a breach of these Terms.

#21.4 Discounts do not combine

Unless an offer says otherwise, you may use only one discount or promotion code on a subscription at a time, and discounts cannot be combined with each other or with referral rewards.

#22. The referral program

#22.1 How it works

If we offer a referral program, you can invite people to oyapilot using your personal referral link. When a person you invite creates a new Account through your link and pays for a Paid Plan, you and that person may each receive a reward (at the time these Terms were last updated, a free month of service credit), subject to Appendix D.

#22.2 Rules

Referral rewards are service credits, not cash, and have no cash value. Rewards are capped (see Appendix D), may take time to apply, and may be reversed if the qualifying payment is refunded or charged back. You may not refer yourself, create accounts to earn rewards, pay or offer anything to people to sign up, or post your referral link where the platform prohibits it.

#22.3 Disclosing your reward

If you promote oyapilot publicly (for example, on social media, a blog or a video) with your referral link, you must clearly disclose that you receive a reward for referrals, as required by the U.S. Federal Trade Commission's Endorsement Guides and similar laws. You must not make claims about oyapilot that are false, misleading or unsupported, including claims about interview rates, job outcomes or earnings.

#22.4 Changes to the program

We may change, suspend or end the referral program, or remove a person from it, at any time. Rewards earned before a change will be honored unless they were obtained in breach of these Terms.

#23. Usage limits, fair use and throttling

#23.1 Plan limits

Each plan has usage limits, including daily Application limits (split between Tailored Applications and Quick Applies on some plans), a number of Agents, daily AI builder edits, daily ghost checks, fit analyses, voice interview minutes, MCP calls and similar limits. Current limits are shown in Appendix B, on our pricing page and in your Account. Where a feature is described as "unlimited", it is unlimited within normal personal use by one individual and subject to Section 23.3.

#23.2 Limits protect you

Limits are part of how oyapilot works, not a paywall. Sending many near-identical Applications, or many Applications to one Employer, harms your chances and burdens Employers. For that reason, oyapilot applies daily caps and a per-employer limit (see Appendix A) on every plan, including when you would like to send more.

#23.3 Fair use and throttling

To protect the reliability of the Services, Employers' systems, our relationships with Hiring Systems, and the reputation of all oyapilot users, we may queue, batch, space out, delay, reject or cap requests, AI generations and Submissions per hour, per day or per Account, and we may temporarily pause Submissions to a particular Employer, Hiring System or destination, including when a Hiring System shows signs of rate limiting, errors or automation checks. We may also pause the Application Engine entirely while we investigate a problem. When a limit or pause affects you, we will show it in your Account where we can.

#23.4 Abuse of limits

You must not try to get around limits, for example by creating multiple Accounts, sharing an Account, automating the Services with your own scripts, or using the MCP Server or extension keys in ways they are not intended for.

#24. Beta, preview and "coming soon" features

#24.1 Beta features

We may make features available that are labeled beta, preview, early access, experimental, rolling out or similar ("Beta Features"). oyapilot as a whole is currently in private beta. Beta Features may be incomplete, may contain errors, may change significantly, and may be withdrawn at any time without notice. Beta Features are provided "as is", with no commitment of availability or support, and Sections 34 and 35 apply to them in full.

#24.2 Features shown as coming soon

We may describe features that are not yet available (for example, labeled "coming soon"). Such descriptions are statements of current plans, not promises. You should not buy a Paid Plan on the expectation that a feature not yet available will be delivered, and we do not give refunds because a feature marked coming soon was delayed, changed or cancelled.

#24.3 Confidentiality of non-public features

If we give you access to a feature that has not been announced publicly, you agree not to disclose non-public information about it without our permission, except that you may always discuss your own experience and your own data.

#25. Acceptable use

#25.1 General rule

You may use the Services only for your own lawful, personal job search and career management, in line with these Terms.

#25.2 Prohibited conduct

You must not, and must not help or allow anyone else to:

Honesty and identity (a) submit, or use the Services to create, false, fraudulent or misleading information in any Application, including false credentials, experience or work authorization; (b) impersonate any person or entity, apply in another person's name, or misrepresent your affiliation with anyone; (c) apply to jobs you have no genuine interest in or intention of taking if offered, in order to test, harass or waste the resources of Employers; (d) use the Services on behalf of a business, recruiter or staffing agency, or to apply for jobs for other people, except under a separate written contract with us;

Employers, Hiring Systems and other websites (e) use the Services to flood, spam or harass any Employer, recruiter or Hiring System, or send Applications in a volume or pattern intended to overwhelm an Employer's process; (f) use the Services in a way that breaks the terms of any website or Hiring System you use, including LinkedIn, Indeed or any Employer's career site; (g) use or attempt to use the Services, or any other tool in connection with the Services, to solve, bypass or defeat CAPTCHAs, bot detection, login requirements, rate limits or other access controls; (h) use the Application Mailbox or reply addresses to send unsolicited, bulk or commercial messages, or messages unrelated to the Application they belong to;

Our systems (i) access or use the Services by any automated means (including bots, scrapers, crawlers, scripts, headless browsers or AI agents), other than the Extension, the MCP Server and other interfaces we provide for that purpose and within their limits; (j) scrape, crawl, copy, export in bulk, index, republish or sell job listings, company data, posting history, ghost-risk scores, reports or any other data from the Services; (k) use the Services or any data from them to build, train, fine-tune or improve a competing product or any AI or machine learning model, or to benchmark the Services for publication without our written permission; (l) reverse engineer, decompile, disassemble or try to derive the source code, models, prompts, scoring methods or underlying structure of the Services, except to the extent the law expressly allows despite this restriction; (m) probe, scan or test the vulnerability of the Services, or break or get around any security or authentication measure, except as allowed by our security disclosure program; (n) interfere with or disrupt the Services, including by sending viruses or malicious code, by overloading our systems, or by attempting denial-of-service attacks; (o) attempt to extract system prompts, hidden instructions or other confidential information from AI Features, or use prompt injection to make AI Features act outside their intended purpose; (p) access or try to access any other user's Account or data; (q) sell, resell, rent, lease, sublicense or share access to the Services, your Account, an extension key or an MCP token;

Content and conduct (r) upload or submit Content that is unlawful, defamatory, harassing, threatening, obscene, hateful or discriminatory, or that infringes anyone's intellectual property, privacy or publicity rights; (s) upload personal information about other people that you do not have the right to share (for example, a reference's details without their permission, or a colleague's confidential information); (t) upload confidential information or trade secrets of a current or former employer that you are not allowed to disclose; (u) upload malware, or files designed to exploit parsers or AI systems; (v) use AI Features to generate content intended to deceive Employers about who wrote it where an Employer has expressly prohibited AI assistance and you have agreed to that prohibition; (w) use the Services to discriminate unlawfully against anyone, or in connection with any unlawful activity, fraud or scam;

Payments and promotions (x) use stolen or unauthorized payment methods, or abuse refunds, chargebacks, the Interview Guarantee, promotion codes, student pricing or the referral program; or (y) break any applicable law or regulation.

#25.3 Security research

If you find a security vulnerability, please report it to security@oyapilot.ai and give us a reasonable time to fix it before disclosing it. We will not take legal action against good-faith research that follows our Security and Vulnerability Disclosure Policy (at oyapilot.ai/security), avoids privacy violations and service disruption, and does not access other users' data.

#25.4 Enforcement

We may investigate suspected breaches of this Section and take any action we consider appropriate, including removing Content, stopping Submissions, revoking tokens, suspending or terminating Accounts, and reporting conduct to law enforcement or affected parties.

#25.5 Monitoring and limited human review

We do not browse your Account. We may, however, use automated systems to monitor use of the Services for security, fraud, abuse, spam and breaches of these Terms, and people at oyapilot may review specific Content in your Account only when reasonably necessary to:

(a) help you, when you ask for support and the request needs it; (b) investigate and fix a problem, such as a failed Submission, a broken form or an AI Output error, using the minimum Content needed and de-identified data where possible; (c) investigate suspected fraud, abuse, security incidents or breaches of these Terms; (d) review a report or complaint about your use of the Services from an Employer, Hiring System or another person; (e) handle a claim under the Interview Guarantee or a refund request; or (f) comply with the law or a valid legal request.

Everyone at oyapilot who can access user Content is bound by confidentiality obligations.

#25.6 Reporting abuse

To report abuse of the Services, including spam or harassment sent through a reply address, report it to support@oyapilot.ai with as much detail as you can.

#26. Your content and our license to use it

#26.1 You own your content

As between you and us, you own Your Content, including your résumés, cover letters, Kits, Application Profile, answers, agent briefs, practice answers, uploaded files and the messages in your Application Mailbox (subject to the rights of the people who wrote messages to you).

#26.2 You own the documents we generate for you

To the extent we have any rights in AI Output generated for you from Your Content (for example, a tailored résumé, a cover letter, a drafted answer or a prep kit), we assign those rights to you, subject to these Terms. Because AI Output may be similar to output generated for others (Section 12.3), this assignment does not give you exclusive rights in text that is generic or that we or other users generate independently. It also does not include our templates, software, formats, scoring methods or other materials that make up the Services.

#26.3 The license you give us

To run the Services for you, you grant Oyatco LLC a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, translate, format, adapt and create derivative works from Your Content, solely as needed to provide, secure, maintain and support the Services for you, to carry out your instructions (including submitting Applications and sending replies you approve), to comply with the law, and to enforce these Terms. This license includes the right to share Your Content with our service providers (including AI providers) acting on our behalf under confidentiality and data protection obligations, and with Employers and Hiring Systems when you apply, and with other Third-Party Services when you direct us to (for example, through the MCP Server).

#26.4 Limits on our license

The license in Section 26.3 does not allow us to:

(a) sell Your Content; (b) use Your Content for advertising, or to target advertising to you on other websites; (c) use Your Content to train, fine-tune or improve any general-purpose or generative AI model, ours or anyone else's; (d) show Your Content publicly or to other users, except as you direct (for example, when you share a link) or as needed to submit an Application; or (e) use your Sensitive Answers for any purpose other than filling applications you have authorized and the other limited purposes described in the Privacy Policy.

#26.5 Aggregated and de-identified data

We may create aggregated or de-identified data from use of the Services (for example, the share of forms that ask about sponsorship, average time to a first reply, or the reliability of a Hiring System connector) and use it to operate, secure, research and improve the Services and to publish statistics about the job market. We will not try to re-identify de-identified data, and we will not publish anything that identifies you without your consent.

#26.6 How long the license lasts

The license in Section 26.3 ends when Your Content is deleted from our systems, except that (a) it continues for Content already submitted to Employers or shared at your direction, which we cannot recall; (b) it continues for residual copies in backups until they are overwritten in the normal backup cycle described in the Privacy Policy; and (c) it continues for aggregated or de-identified data.

#26.7 Your promises about your content

You promise that you have all rights needed to give us Your Content and the license in Section 26.3, and that Your Content and our use of it as allowed by these Terms will not infringe anyone's rights, break any law, or breach any duty of confidentiality you owe to anyone. If Your Content contains personal information about other people (for example, references), you promise that you have told them and obtained any consent the law requires.

#26.8 Backups are your responsibility

We back up our systems, but backups are for disaster recovery, not for restoring individual items you delete. Keep your own copies of important documents. You can export your documents from the Services.

#26.9 Reviews, testimonials and public statements

If you give us a review or testimonial, we may publish it, with your name and details as you allowed, only with your consent, and you may ask us to remove it at any time. We will never publish invented reviews or testimonials, and we will not edit a testimonial in a way that changes its meaning. If you received anything of value from us (for example a discount, a free month or a referral reward) and you post a review or endorsement of oyapilot anywhere, you must clearly disclose that connection, as required by the U.S. Federal Trade Commission's rules on reviews, testimonials and endorsements. We do not pay for positive reviews, and we do not condition any reward on a review being positive.

#26.10 Sharing your results publicly

You may share your own results, documents, reports and experiences with oyapilot publicly, including screenshots of your own Account, as long as you do not share other people's personal information (such as recruiter emails) without their permission and you do not misrepresent what the Services do.

#27. Feedback

If you give us ideas, suggestions, bug reports, feature requests or other feedback about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid license to use, copy, modify and incorporate that Feedback into our products and services without any obligation to you. Feedback is not Your Content under Section 26 to the extent it describes the Services rather than your job search. We will not publicly identify you as the source of Feedback without your permission. If you include screenshots in Feedback, please remove personal information you do not want us to see.

#28. Our intellectual property

#28.1 Our rights

The Services, including our software, the Extension, the Application Engine, website designs, text, graphics, templates, résumé formats, scoring models, ghost-risk methodology, posting history database, company database, compiled job data, prompts, workflows, documentation and all related intellectual property, are owned by Oyatco LLC or its licensors and are protected by copyright, trademark, trade secret and other laws. Except for the limited rights expressly granted in these Terms, we reserve all rights.

#28.2 License to use the Services

Subject to these Terms and your payment of any applicable fees, we grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal job search while your Account is in good standing.

#28.3 Trademarks

"oyapilot", "Oyatco", our logos, and our product and feature names are our trademarks. You may not use them without our prior written permission, except to refer truthfully to our Services. Other names and logos in the Services belong to their owners.

#28.4 Open-source software

Some parts of the Services and the Extension include open-source software licensed under its own terms. Those terms apply to that software, and nothing in these Terms limits your rights under them.

#29. Copyright complaints

We respect intellectual property rights. If you believe that Content in the Services infringes your copyright, please send us a notice under our Copyright (DMCA) Policy in Appendix F. We will respond to valid notices, and we will terminate the Accounts of repeat infringers in appropriate circumstances.

#30. Privacy

Our Privacy Policy explains what personal information we collect, how we use and share it, how long we keep it, and the rights and choices you have. By using the Services you acknowledge that we will process your personal information as described in the Privacy Policy. Where the law requires your consent for particular processing (for example, for Sensitive Answers), we will ask for it separately.

#31. Communications from us

#31.1 Electronic communications

You agree to receive communications from us electronically, including by email, in-app notifications and notices posted in the Services. You agree that all agreements, notices, disclosures and other communications we provide electronically satisfy any legal requirement that they be in writing. You can print or save them for your records.

#31.2 Service and transactional messages

We will send you messages about your Account and the Services, such as sign-in links, security alerts, receipts, renewal reminders, changes to these Terms, Agent results, Needs You items, Application status updates and replies received in your Application Mailbox. You cannot opt out of essential service messages while you have an Account, but you can control many notifications in your settings.

#31.3 Job digests and product emails

We may send you job digest emails and product update emails. You can turn them off at any time in your settings or by using the unsubscribe link in the email. Marketing emails will always include a working unsubscribe link and our postal address, and we will act on your request within 10 business days.

#31.4 Text messages

We do not currently send text messages. If we add text messages, we will ask for your separate consent, explain the program terms, and honor opt-out requests (such as replying "STOP") as the law requires.

#32. Suspension and termination

#32.1 You can leave at any time

You can stop using the Services at any time. You can delete your Account from the Privacy and data section of your settings. Deleting your Account cancels any Paid Plan (Section 19.5) and deletes your data as described in the Privacy Policy.

#32.2 When we may suspend or terminate

We may suspend or limit your access to the Services (or any part of them, such as Autopilot, Agents, the Application Mailbox, the MCP Server or the Extension), or terminate your Account, if:

(a) you materially breach these Terms, or repeatedly breach them; (b) we reasonably believe your use creates a risk of harm or legal liability for you, other users, Employers, Hiring Systems, us or anyone else; (c) we reasonably suspect fraud, abuse, false information, payment fraud or an attempt to get around limits; (d) a Hiring System, Employer or other third party credibly reports that your use is harming it or breaking its terms; (e) we are required to do so by law or by a court or government authority; (f) you fail to pay fees when due; (g) your Free plan Account has been inactive for more than 24 months, in which case we will give you at least 30 days' notice by email first; or (h) we discontinue the Services under Section 42.3.

#32.3 Notice

Where reasonably possible and lawful, we will tell you before suspending or terminating your Account, explain the reason, and give you an opportunity to fix the problem. We may act without notice when there is a serious or urgent risk, when notice would compromise an investigation, or when the law prevents notice.

#32.4 Effect of termination

When your Account is terminated, your right to use the Services ends, any extension keys and MCP tokens stop working, Agents and Autopilot stop, and we will handle your data as described in Section 33 and the Privacy Policy. If we terminate your Account for a reason other than your breach, we will refund any prepaid fees for the remaining full months of your current billing period.

#32.5 What survives

Sections that by their nature should survive termination will survive, including Sections 6 (including 6.5 to 6.7), 7.5, 7.7, 7.11, 7.12, 8, 9, 12.2, 13, 20 (for refunds already due), 25, 26.5 to 26.7, 27, 28, 33 to 39, and 43.

#32.6 Termination of Autopilot and Agents only

Instead of terminating your Account, we may suspend only Autopilot, Agents, the Application Mailbox, the MCP Server or another specific feature, for example if Submissions from your Account are causing errors, complaints or blocks at Hiring Systems. We will tell you why and what you can do to have the feature restored.

#33. Your data when your account ends

#33.1 Export before you leave

Before deleting your Account, you can download your Kits and documents, and you can request a copy of your personal information as described in the Privacy Policy.

#33.2 Deletion

When you delete your Account, or when we terminate it, we will delete or de-identify your personal information within the time periods stated in the Privacy Policy, except where we need to keep some information to comply with the law, resolve disputes, prevent fraud, enforce these Terms, or keep records of transactions and consents.

#33.3 What we cannot delete

We cannot delete information that has already been submitted to Employers or Hiring Systems, sent to others at your direction, or retrieved by an AI client through the MCP Server. You must contact those parties directly.

#34. Disclaimers

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS WHAT WE PROMISE.

#34.1 The Services are provided "as is"

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, INCLUDING ALL AI OUTPUT, SCORES, ESTIMATES, JOB LISTINGS, REPORTS, FREE TOOLS, BETA FEATURES, THE EXTENSION, THE APPLICATION ENGINE AND THE MCP SERVER, ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. OYATCO LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

#34.2 Specific things we do not promise

WITHOUT LIMITING SECTION 34.1, WE DO NOT WARRANT THAT:

(a) YOU WILL RECEIVE ANY RESPONSE, INTERVIEW, OFFER OR JOB, OR THAT ANY EMPLOYER WILL READ OR CONSIDER ANY APPLICATION; (b) ANY APPLICATION WILL BE SUBMITTED SUCCESSFULLY, ON TIME, COMPLETELY OR AT ALL, OR THAT A CONFIRMATION WE DETECT MEANS THE EMPLOYER RECEIVED IT; (c) ANY AI OUTPUT, SCORE, ESTIMATE, CLASSIFICATION, TRANSLATION OR REPORT WILL BE ACCURATE, COMPLETE, RELIABLE, UNBIASED OR SUITABLE FOR YOUR PURPOSE; (d) ANY JOB POSTING IS ACCURATE, CURRENT, LEGITIMATE, OPEN OR FREE OF FRAUD; (e) ANY RÉSUMÉ OR DOCUMENT WILL BE PARSED CORRECTLY BY ANY HIRING SYSTEM, WILL PASS ANY SCREENING TOOL, OR WILL NOT BE IDENTIFIED AS AI-ASSISTED; (f) ANY EMPLOYER, HIRING SYSTEM OR WEBSITE WILL ALLOW, ACCEPT OR NOT PENALIZE APPLICATIONS PREPARED OR SUBMITTED WITH oyapilot, OR THAT ANY ACCOUNT YOU HOLD WITH A THIRD PARTY WILL NOT BE RESTRICTED; (g) EMAILS SENT TO YOUR REPLY ADDRESSES WILL BE DELIVERED, CLASSIFIED CORRECTLY OR SHOWN TO YOU; (h) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED; (i) THE SERVICES OR THE EXTENSION WILL BE COMPATIBLE WITH YOUR DEVICE, BROWSER OR OTHER SOFTWARE; OR (j) ANY DATA WILL NOT BE LOST.

#34.3 Third-party services

WE ARE NOT RESPONSIBLE FOR THIRD-PARTY SERVICES, INCLUDING EMPLOYERS, HIRING SYSTEMS, JOB DATA PROVIDERS, AI PROVIDERS, AI CLIENTS YOU CONNECT, EMAIL PROVIDERS, PAYMENT PROCESSORS AND BROWSERS, OR FOR THEIR ACTS, OMISSIONS, CONTENT, POLICIES OR DECISIONS.

#34.4 Your responsibility

YOU USE THE SERVICES AT YOUR OWN RISK AND AT YOUR OWN DISCRETION. YOU ARE SOLELY RESPONSIBLE FOR YOUR APPLICATIONS, YOUR COMMUNICATIONS WITH EMPLOYERS, YOUR CAREER DECISIONS, AND ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE SERVICES.

#34.5 Where the law does not allow these disclaimers

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN THOSE JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW, AND ANY IMPLIED WARRANTY THAT CANNOT BE EXCLUDED IS LIMITED TO 30 DAYS FROM YOUR FIRST USE OF THE SERVICES, TO THE EXTENT THE LAW ALLOWS SUCH A LIMIT.

#34.6 No reliance on descriptions and marketing

Descriptions of the Services on our website, in our marketing, in help articles and in this document describe the Services in general. Statistics we quote about the job market come from third-party sources we cite and are not promises about your results. You agree that you are not relying on any statement, promise or description that is not set out in these Terms.

#35. Limitation of liability

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS THE AMOUNT YOU CAN RECOVER FROM US.

#35.1 Excluded damages

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL OYATCO LLC OR ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, INCOME, WAGES, SALARY, EMPLOYMENT, JOB OPPORTUNITIES, INTERVIEWS, OFFERS, BUSINESS, GOODWILL, REPUTATION, DATA OR USE, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

#35.2 Examples of excluded losses

WITHOUT LIMITING SECTION 35.1, WE ARE NOT LIABLE FOR LOSSES ARISING FROM: AN EMPLOYER'S DECISION NOT TO INTERVIEW OR HIRE YOU; AN APPLICATION THAT WAS NOT SUBMITTED, WAS SUBMITTED LATE OR WAS SUBMITTED WITH ERRORS; INFORMATION SUBMITTED AT YOUR DIRECTION OR UNDER AUTOPILOT; AI OUTPUT YOU USED; A SCORE OR ESTIMATE YOU RELIED ON; A MESSAGE THAT WAS NOT DELIVERED OR WAS MISCLASSIFIED; THE RESTRICTION OF ANY ACCOUNT YOU HOLD WITH A THIRD PARTY; THE ACTS OF EMPLOYERS, HIRING SYSTEMS OR AI CLIENTS; OR UNAUTHORIZED ACCESS TO YOUR ACCOUNT THROUGH YOUR CREDENTIALS.

#35.3 Cap on liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, IN THE AGGREGATE, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED US DOLLARS (US $100).

#35.4 Basis of the bargain

THE LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL PART OF THE BARGAIN BETWEEN YOU AND US. OUR PRICES REFLECT THESE LIMITATIONS, AND WE WOULD NOT PROVIDE THE SERVICES WITHOUT THEM. THEY APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

#35.5 What this Section does not limit

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT WHERE THE LAW DOES NOT ALLOW IT TO BE LIMITED, OR FOR YOUR STATUTORY RIGHTS AS A CONSUMER THAT CANNOT BE WAIVED. IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MINIMUM EXTENT THE LAW ALLOWS.

#35.6 Time to bring claims

TO THE EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE; OTHERWISE IT IS PERMANENTLY BARRED.

#36. Indemnification

#36.1 Your obligation

To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless Oyatco LLC and its members, managers, employees, contractors, agents, licensors and suppliers from and against all claims, demands, actions, losses, liabilities, damages, fines, penalties, costs and expenses (including reasonable attorneys' fees) brought by a third party (including an Employer, a Hiring System, a reference, a government authority or another user) that arise out of or relate to:

(a) Your Content, including any Application or communication submitted or sent in your name, whether by you, the Extension or the Application Engine; (b) any false, inaccurate or misleading information in your Account or Applications, including any attestation accepted under Section 7.7; (c) your breach of these Terms; (d) your violation of any law or of the rights of any third party, including privacy, publicity, intellectual property and confidentiality rights; or (e) your breach of the terms of any Third-Party Service.

#36.2 Procedure

We will give you prompt notice of any claim for which we seek indemnification (although a delay in notice will relieve you of your obligations only to the extent the delay prejudices you), reasonable cooperation at your expense, and control of the defense and settlement of the claim, except that you may not settle a claim in a way that imposes any obligation or admission on us without our prior written consent. We may participate in the defense with our own counsel at our own expense.

#36.3 Consumer limits

If you are a consumer in a jurisdiction that does not allow this indemnity or limits it, this Section applies only to the extent the law allows.

#37. Release

To the fullest extent permitted by law, you release Oyatco LLC and its members, managers, employees, contractors and agents from all claims, demands and damages of every kind, known and unknown, arising out of or relating to disputes between you and any Employer, Hiring System, recruiter, AI client provider or other third party, including any hiring decision, communication, offer or conduct of an Employer.

If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." If you live elsewhere, you waive any similar law, to the extent the law allows.

#38. Dispute resolution, binding arbitration and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

#38.1 Talk to us first

Most concerns can be resolved quickly. Before starting arbitration or a court case, you and we each agree to try to resolve any dispute informally. The party with the dispute must send a written notice ("Notice of Dispute") to the other. Your Notice of Dispute must be sent by email to legal@oyapilot.ai, and ours will be sent to the email address on your Account. The Notice of Dispute must include your name, the email address on your Account, a description of the dispute, and the relief sought, and it must be personally signed by the person bringing the claim (and by their lawyer, if they have one).

For 60 days after the Notice of Dispute is received, the parties will try in good faith to resolve the dispute. If either party asks, the parties will meet by video or telephone for an individual conference, which you must attend personally (with your lawyer, if you have one). The statute of limitations and any filing fee deadlines are tolled during this period. Neither party may start arbitration or a court case until this process is complete. A court may enforce this Section 38.1 and may dismiss a case filed without it.

#38.2 Agreement to arbitrate

If the dispute is not resolved under Section 38.1, you and Oyatco LLC agree that any dispute, claim or controversy arising out of or relating to these Terms, the Services, your Account, any Application, any communication from us, or the relationship between you and us, whether based on contract, tort, statute, fraud, misrepresentation or any other legal theory, and whether it arose before or after you accepted these Terms (each, a "Dispute"), will be resolved by final and binding individual arbitration, except as provided in Section 38.4. This includes Disputes about the scope, applicability, enforceability, revocability or validity of this arbitration agreement, which the arbitrator will decide, except as stated in Sections 38.5 and 38.8.

#38.3 The Federal Arbitration Act

These Terms involve interstate commerce, and this arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 and following, and federal arbitration law.

#38.4 Exceptions

The following do not have to be arbitrated:

(a) Small claims. Either party may bring an individual claim in small claims court in the county where you live or in [COUNTY] County, Texas, if the claim qualifies and stays in that court on an individual basis. (b) Intellectual property. Either party may bring a claim in court to protect its copyrights, trademarks, trade secrets or patents, or to stop unauthorized use or abuse of the Services (including scraping and security breaches). (c) Injunctions for public benefit. Where the law does not allow a claim for public injunctive relief to be arbitrated, that claim will be brought in court, after the individual arbitration of all other claims, and will be stayed until that arbitration is complete. (d) Sexual harassment and sexual assault disputes, which you may choose to bring in court under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021.

#38.5 Class action and representative action waiver

YOU AND OYATCO LLC AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent needed to give relief on that party's individual claim. The arbitrator may not consolidate more than one person's claims (except as provided in Section 38.7) and may not preside over any form of class or representative proceeding. If this Section 38.5 is found unenforceable as to a particular claim or request for relief, then that claim or request (and only that one) will be severed and brought in court after arbitration of all other claims, and it will be stayed until arbitration is complete. A court, not an arbitrator, decides disputes about the enforceability of this Section 38.5.

#38.6 Arbitration rules and procedure

(a) Administrator. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, in effect when the arbitration is started, as changed by these Terms. The AAA rules are available at adr.org. If the AAA is unavailable or unwilling to administer the arbitration, the parties will agree on another administrator, or a court will appoint one. (b) Arbitrator. The arbitration will be conducted by a single neutral arbitrator who is a retired judge or an attorney licensed to practice law with at least 10 years of experience. (c) Starting arbitration. A party who wants to start arbitration must file a demand with the AAA after completing Section 38.1. The demand must include a certification, signed by the claimant personally, that the claimant has complied with Section 38.1. (d) Location and format. Unless the parties agree otherwise, any hearing will take place by video conference, or, if the arbitrator decides an in-person hearing is needed, in the county where you live. For claims of US $25,000 or less, the arbitration will be decided on written submissions only unless either party asks for a hearing or the arbitrator decides one is needed. (e) Fees. Payment of filing, administrative and arbitrator fees will be governed by the AAA rules, except that if you show that the costs of arbitration would be prohibitive compared with the costs of litigation, we will pay as much of your filing and hearing fees as the arbitrator finds necessary to prevent arbitration from being cost-prohibitive. We will not seek our attorneys' fees from you unless the arbitrator finds your claim frivolous or brought for an improper purpose, or unless the law provides otherwise. (f) Remedies. The arbitrator may award the same damages and individual relief that a court could award under the law, subject to these Terms, including Sections 35 and 38.5. (g) Decision. The arbitrator will issue a reasoned written decision. Judgment on the award may be entered in any court with jurisdiction. An award has no preclusive effect in any other arbitration or proceeding involving different parties. (h) Confidentiality. The parties will keep the arbitration confidential, except as needed to enforce an award, comply with the law, or as the rules allow.

#38.7 Mass arbitration

If 25 or more similar Demands for arbitration are filed against us, or by us, by or with the assistance of the same law firm or group of coordinated law firms or organizations, within a 90-day period ("Mass Filing"), the following additional procedures apply, to the extent permitted by the AAA rules:

(a) The Mass Filing will be administered under the AAA's Mass Arbitration Supplementary Rules. (b) Counsel for the claimants and counsel for us will each select 10 Demands (20 in total) to be filed and resolved first, as individual bellwether arbitrations, each before a different arbitrator. The remaining Demands will not be filed, and no fees will be due for them, until the bellwether proceedings are complete. (c) After the bellwether proceedings, the parties will engage in a global mediation of the remaining Demands, with the mediator's fee paid by us. (d) If the mediation does not resolve the remaining Demands, they will be filed and resolved in batches of up to 50, with each batch heard by a single arbitrator, and an arbitrator's award in one batch will have no preclusive effect on another. (e) The statute of limitations for each claimant in a Mass Filing is tolled from the time that claimant's Notice of Dispute was sent until the claimant's Demand is permitted to be filed.

A court may enforce this Section 38.7, and a court will decide any dispute about whether it applies.

#38.8 Future changes to this Section

If we change this Section 38 after you first accept these Terms, the change will not apply to any Dispute you notified us of before the change. If we make a material change to this Section, you may reject it by sending written notice to legal@oyapilot.ai within 30 days after the change takes effect, in which case the version of this Section 38 in effect before the change will continue to apply to you.

#38.9 Your right to opt out

You may opt out of this arbitration agreement by emailing legal@oyapilot.ai within 30 days after you first accept these Terms, from the email address on your Account, with the subject line "Arbitration Opt-Out" and a statement that you do not wish to be bound by the arbitration agreement. Opting out does not affect any other part of these Terms. If you opt out, Section 39 governs where Disputes are heard.

#38.10 Jury trial waiver

If for any reason a Dispute proceeds in court rather than arbitration, you and we each waive any right to a jury trial, to the extent the law allows.

#38.11 Severability of this Section

Except as provided in Section 38.5, if any part of this Section 38 is found unenforceable, that part will be severed and the rest of Section 38 will remain in force. If Section 38.2 is found unenforceable in its entirety, Section 39 will govern.

#38.12 Survival

This Section 38 survives the end of your use of the Services and the termination of your Account.

#39. Governing law and venue

#39.1 Governing law

These Terms and any Dispute are governed by the laws of the State of Texas, United States, without regard to its conflict of laws rules, except that Section 38 is governed by the Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

#39.2 Where court cases are heard

Any Dispute that is not subject to arbitration (including if you opted out under Section 38.9) will be brought exclusively in the state or federal courts located in [COUNTY] County, Texas, and you and we consent to the personal jurisdiction of those courts, except that either party may bring a claim under Section 38.4(a) in small claims court as described there, and either party may seek injunctive relief in any court with jurisdiction to protect its intellectual property or the security of the Services.

#39.3 Consumers' home-country protections

If you are a consumer living outside the United States, this Section does not deprive you of the protection of mandatory rules of the law of your country of residence, or of any right to bring proceedings in the courts of your country of residence, where the law gives you that right. See Section 40.

#40. Additional terms for particular regions

#40.1 California

If you live in California:

(a) Automatic renewal. We comply with the California Automatic Renewal Law. Before charging you, we will clearly present the automatic renewal terms and obtain your affirmative consent; we will send an acknowledgment that includes how to cancel; you can cancel online, in one step, as described in Section 19; we will send annual reminders for yearly plans; and we will notify you before any material change in the renewal terms, including price increases. (b) Complaints. Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. (c) Privacy. Your California privacy rights are described in the Privacy Policy. (d) Section 1542 waiver. See Section 37.

#40.2 New York

If you live in New York, you can cancel a Paid Plan you started online through the same online method, including the one-step cancel described in Section 19. We will provide any notices required by New York General Business Law Sections 527 and 527-a before renewal or before a material change.

#40.3 Other US states

Some states give consumers additional rights regarding automatic renewal, cancellation, refunds and warranties. Where they apply to you and cannot be waived, those rights apply in addition to these Terms. If you live in Texas, nothing in these Terms waives any right you have under the Texas Deceptive Trade Practices-Consumer Protection Act that cannot be waived by contract. If you live in New Jersey, nothing in these Terms limits any right you have under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act, and the limitations in Sections 34 to 37 apply to you only to the extent New Jersey law allows.

#40.4 European Economic Area, United Kingdom and Switzerland

oyapilot's product and marketing are aimed at job seekers in the United States. If you nevertheless use the Services as a consumer living in the European Economic Area, the United Kingdom or Switzerland:

(a) Mandatory consumer law. Nothing in these Terms affects your statutory rights as a consumer under the law of your country of residence, including rights relating to conformity of digital content and services, that cannot be waived by contract. (b) Right of withdrawal. You have a legal right to withdraw from a contract for a Paid Plan within 14 days of entering into it, without giving a reason. By starting a Paid Plan and asking us to begin providing the Services immediately, you expressly request that performance begin during the withdrawal period, and you acknowledge that if you withdraw you will pay a proportionate amount for the Services provided until you told us you were withdrawing. To withdraw, email support@oyapilot.ai with a clear statement of your decision within the 14 days. We will refund the amount due within 14 days of receiving your statement. (c) Liability. Sections 34 and 35 do not limit our liability for death or personal injury caused by our negligence, for fraud, for gross negligence or intentional misconduct, or for breach of our obligations under mandatory consumer law, and they do not exclude liability for foreseeable loss caused by our breach of these Terms. (d) Arbitration and class waiver. Section 38 does not apply to you if you are a consumer resident in the EEA, the UK or Switzerland. You may bring proceedings in the courts of your country of residence. (e) Online dispute resolution. Where the law requires, we will provide information about alternative dispute resolution bodies on request.

#40.5 Canada

If you live in Canada, nothing in these Terms limits any right you have under the consumer protection law of your province or territory that cannot be waived. If you live in Quebec, Section 38 (arbitration and class waiver) does not apply to you, and these Terms are governed by the laws of Quebec to the extent the law requires. The parties have required that these Terms and all related documents be drawn up in English. Les parties ont exigé que la présente convention et tous les documents connexes soient rédigés en anglais.

#40.6 Australia

If you live in Australia, our Services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those guarantees. Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, our liability is limited to supplying the Services again or paying the cost of having them supplied again.

#40.7 Everywhere else

If you live in any other country, the law of that country may give you rights that cannot be waived or limited by contract. These Terms apply to you only to the extent the law allows.

#41. Export controls and sanctions

You may not use or export the Services in violation of U.S. export control or sanctions laws or the laws of any other applicable country. You confirm that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions, and that you are not on, or owned or controlled by anyone on, any U.S. government list of prohibited or restricted parties, including the Treasury Department's Specially Designated Nationals List and the Commerce Department's Entity List. We may block access to the Services from sanctioned regions.

#42. Changes to the Services and to these Terms

#42.1 Changes to the Services

We are constantly improving the Services. We may add, change or remove features, change plan contents and limits, change supported Hiring Systems and data sources, and change our AI providers at any time. If we remove a material feature of your Paid Plan during a billing period you have paid for, we will tell you and, if you ask within 30 days, give you a prorated refund for the rest of that period.

#42.2 Changes to these Terms

We may change these Terms from time to time. If a change is material, we will tell you at least 30 days before it takes effect, by email to the address on your Account and by a notice in the Services, unless the change is needed sooner for legal or security reasons, in which case we will tell you as soon as we reasonably can. The "Last updated" date at the top shows when these Terms last changed. If you do not agree to a change, you may stop using the Services and cancel before it takes effect, and, for a Paid Plan, the change will not apply to you until your next renewal. If you continue to use the Services after a change takes effect, you accept the changed Terms. Changes to Section 38 are governed by Section 38.8.

#42.3 Discontinuing the Services

We may discontinue the Services or any part of them. If we discontinue the Services entirely, we will give you at least 30 days' notice where possible, give you an opportunity to export your documents, and refund any prepaid fees for the unused portion of your Paid Plan.

#43. General terms

#43.1 Entire agreement

These Terms, together with the documents listed in Section 1.4, are the entire agreement between you and us about the Services and replace all earlier agreements and understandings about them.

#43.2 Assignment

You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization or sale of all or part of our business or assets, and we will notify you if that happens. Any attempted assignment in breach of this Section is void.

#43.3 Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect, except as stated in Sections 38.5 and 38.11.

#43.4 No waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. A waiver is effective only if it is in writing and signed by us.

#43.5 Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, war, terrorism, riots, labor disputes, government action, failures of the internet or of third-party hosting, AI, email or payment providers, changes by Employers or Hiring Systems, cyberattacks, and power failures.

#43.6 Relationship of the parties

You and we are independent contracting parties. Nothing in these Terms creates any partnership, joint venture, employment, franchise or fiduciary relationship between you and us. Our limited technical role under Section 7 does not make us your general agent or representative for any other purpose.

#43.7 No third-party beneficiaries

These Terms do not give any rights to any third party, except that the persons released or indemnified under Sections 35 to 37 may rely on those Sections.

#43.8 Notices to you

We may give you notices by email to the address on your Account, by in-app notice, or by posting on our website. Email notices are treated as received when sent, unless we receive a notice that the email could not be delivered.

#43.9 Notices to us

Legal notices to us must be sent by email to legal@oyapilot.ai and, for Notices of Dispute and arbitration opt-outs, as described in Section 38. Notices are effective when received.

#43.10 Interpretation

"Including" means "including without limitation". Words in the singular include the plural and the other way round. Any rule of construction that ambiguities are resolved against the drafting party does not apply.

#43.11 Language

These Terms are written in English. If we provide a translation, the English version controls to the extent the law allows. The Services can translate your documents into other languages, but that translation feature does not apply to these Terms.

#43.12 Electronic contracting

Your acceptance of these Terms by electronic means is binding, and you waive any right to require a non-electronic signature or record to the extent the law allows.

#43.13 App stores and browsers

If you access the Services through a third-party platform (for example, a browser store), you must also comply with that platform's terms, and that platform is not a party to these Terms and has no responsibility for the Services.

#43.14 Equitable relief

You agree that a breach of Sections 25 (Acceptable use) or 28 (Our intellectual property) could cause us irreparable harm for which money damages would not be an adequate remedy, and that we may seek an injunction or other equitable relief to stop or prevent such a breach, in addition to any other remedy, without having to post a bond, to the extent the law allows.

#43.15 Remedies are cumulative

Except where these Terms state that a remedy is exclusive (for example, in Section 7.11), the rights and remedies in these Terms are in addition to any other rights and remedies available under the law.

#43.16 Our affiliates and successors

These Terms benefit Oyatco LLC and its successors and permitted assigns.

#43.17 Survival of payment obligations

Any fees you owe for periods before your Account ended remain payable after it ends.

#44. How to contact us

oyapilot is an online business. We do not have a public office, and every notice, request and complaint under these Terms can be sent by email. We reply from the same addresses.

Mailing address (used only where the law requires one, such as in marketing emails and for copyright notices): [MAILING ADDRESS: registered agent address, PO box or virtual mailbox]

#Appendix A. Automation and Autopilot rules

This Appendix is part of the Terms. It describes the rules the Application Engine, Agents and the Extension follow, and the rules you agree to when you use them. We may tighten these rules at any time to protect you, Employers and the Services. We will not loosen a rule that protects you without telling you.

#A.1 Modes

#A.2 What Autopilot and the Application Engine will never do

The Application Engine and Autopilot will never:

(a) sign in to any account in your name, or ask for or store your password for any website; (b) solve, bypass or outsource a CAPTCHA, bot check or other human verification; (c) submit to a posting whose ghost-risk exceeds the tolerance you set, or whose fit is below the threshold you set; (d) submit to a company on your exclusion list; (e) submit more than two Applications to the same Employer in any 14-day period across all of your Agents and modes; (f) submit more Applications in a day than your daily limit or your plan's limit; (g) submit the same Application to the same posting twice; (h) fill a field that asks for a Social Security number, national identification number, passport number, driver's license number, bank account, card number or other financial account details; (i) fill a Sensitive Answer question without your specific consent for that category; (j) invent an answer to a question it cannot answer from your information (it sends the Application to Needs You instead); (k) choose a multiple-choice answer that is not one of the options the form offers; or (l) pay any fee to an Employer or website.

#A.3 What Autopilot stops for

The Application Engine stops, keeps what it filled where it can, and sends the Application to Needs You with the reason, when it meets:

(a) a question it cannot answer truthfully from your Application Profile, Kit or saved answers; (b) a CAPTCHA or other human verification; (c) a login or account creation requirement; (d) a page that appears to test for automation, or an unexpected page; (e) a form that has changed so that fields cannot be matched reliably; (f) a request for a document you have not provided; (g) a legal agreement, assessment or test that goes beyond the standard application attestations described in Section 7.7; or (h) any technical error.

#A.4 Circuit breaker

We monitor the results of Submissions across the Services. If a Hiring System, Employer or form starts returning errors, blocks, or signs of automation checks, we may pause Submissions to it for all users until we are satisfied that it is safe to resume.

#A.5 Your records

Every Submission made by the Application Engine is recorded in your tracker and activity log with its time, the posting, the mode, and the outcome, together with a screenshot where one was captured. You can review these records at any time while your Account exists.

#A.6 Your responsibilities when using automation

When you use the Extension, Hybrid or Autopilot, you agree to:

(a) keep your Application Profile, Kits and saved answers accurate and current (Section 8); (b) set limits that reflect the number of jobs you genuinely want to apply to; (c) review your Needs You queue and activity log regularly; (d) switch off Autopilot if your circumstances change (for example, if you accept a job, lose work authorization, or no longer want to be contacted by new Employers); and (e) not use the Services in a way that breaks any Employer's or Hiring System's terms (Section 9).

#Appendix B. Plan summary

This Appendix summarizes the plans as of the "Last updated" date. The pricing page and your Account show the current details, which control if they differ from this summary (subject to Section 18.8).

#Appendix C. Interview Guarantee rules

This Appendix is part of the Terms. It explains exactly how the Interview Guarantee works. If anything in our marketing appears to promise more than this Appendix, this Appendix controls, to the extent the law allows.

[Founder and counsel: as of 26 September 2026 the Interview Guarantee is advertised but no code tracks eligibility or pays it. Build eligibility tracking before publishing. Also confirm that the guarantee does not make oyapilot a fee-for-results employment agency under New York or other state law (see the note in Section 6.1).]

#C.1 The promise

If you meet every condition in Section C.2, and none of the exclusions in Section C.4 applies, and you claim in the way described in Section C.5, we will refund all subscription fees you paid for oyapilot during your Guarantee Period.

#C.2 Conditions

All of the following must be true:

(a) First Paid Plan. The Guarantee Period is the 60 days starting on the date of the first payment for your first Paid Plan on oyapilot. Only one Guarantee Period is available per person, even if you open another Account. (b) Continuous plan. Your Paid Plan stayed active (not paused and not cancelled with access ended) for the whole Guarantee Period. A pause during the Guarantee Period ends your eligibility unless we agree otherwise in writing. (c) Complete profile. Before the Applications in (d) were sent, your Account had a Complete Profile, meaning: a base résumé in the Kit Studio with no unresolved placeholders; a completed Application Profile including your contact details, work history and education; at least one Agent or saved search with target roles and locations; and the Application Mailbox reply address enabled for your Applications. (d) Fifty Tailored Applications. During the Guarantee Period, at least 50 Tailored Applications were submitted through oyapilot (by the Application Engine under Hybrid approval or Autopilot, or through the Extension where we can confirm the submission), each marked "Applied" in your tracker. (e) Eligible postings. Each counted Application went to a different posting, to a posting that was not in the High ghost-risk band at the time you applied, to a role consistent with your stated targets, and within the per-employer limit in Appendix A. (f) No interview. No counted Application led to an Interview Invitation during the Guarantee Period or within 14 days after it ends.

#C.3 What counts as an Interview Invitation

An Interview Invitation is any communication from an Employer (or its recruiter or Hiring System) inviting you to a phone screen, a recruiter call, an interview in any format, a skills assessment, a take-home exercise or an assessment day, for a role you applied to through oyapilot. It counts whether or not you accepted it, whether it arrived through the Application Mailbox, your personal email, a phone call, a text message or an Employer portal, and whether or not oyapilot detected it. We check eligibility against the invitations detected in your Application Mailbox and the statuses in your tracker, and you agree to tell us truthfully about any invitation received through other channels.

#C.4 Exclusions

The Guarantee does not apply if:

(a) any information in your Account or Applications was false or misleading (Section 8); (b) you breached these Terms, including Section 25; (c) you disabled or bypassed the Application Mailbox so that we could not see Employer replies, or deleted or hid messages from Employers; (d) you received an Interview Invitation and did not tell us about it when claiming; (e) the Applications were sent for another person, or your Account was shared; (f) you received a refund, chargeback or credit for the same period; (g) your target roles required a license, clearance or qualification you do not hold; or (h) your first Paid Plan was obtained with a 100% discount or a promotion code that states the Guarantee does not apply.

#C.5 How to claim

Email support@oyapilot.ai from the email address on your Account, with the subject line "Interview Guarantee", within 30 days after the end of your Guarantee Period. Include a statement that you meet the conditions and did not receive an Interview Invitation. We will review your Account records and reply within 14 days. If your claim is approved, we will refund the fees under Section 20.6, and we may end your Paid Plan at the end of the current period or immediately, at your choice. If your claim is refused, we will tell you why, and you may ask us to reconsider by replying with additional information.

#C.6 After a claim

A refund under the Guarantee settles the Guarantee. It does not stop you from continuing on a Paid Plan at the regular price if you choose to.

#Appendix D. Referral program rules

#D.1 Eligibility

To refer people, you must have an Account in good standing. A person you refer (a "Referred Friend") must be a new user who has never had an oyapilot Account, who signs up through your personal referral link, and who meets the eligibility requirements in Section 3.

#D.2 Rewards

When a Referred Friend pays their first non-zero invoice for a Paid Plan, and that payment is not refunded or charged back within 30 days, you and the Referred Friend each receive the reward shown in your Account at the time of the referral (at the time of writing, one free month of your current Paid Plan, applied as a credit or coupon to a future invoice). You can earn a maximum of six referral rewards in total unless we tell you otherwise.

#D.3 Restrictions

Rewards have no cash value, cannot be transferred or sold, cannot be exchanged for cash, and may expire if not used within 12 months. You may not:

(a) refer yourself, including through another email address, account or device; (b) create or use fake, duplicate or disposable accounts; (c) offer anything of value to anyone for signing up; (d) send unsolicited bulk messages or spam containing your link; (e) buy advertising on any search engine or platform using the name "oyapilot" or a confusingly similar term to promote your link; (f) post your link on coupon, deal or cashback websites; or (g) make false or misleading claims about oyapilot.

#D.4 Reversal

We may withhold or reverse rewards, and may remove you from the program or suspend your Account, if we reasonably believe you broke these rules, or if the qualifying payment is refunded or charged back.

#D.5 Taxes

You are responsible for any taxes that may apply to rewards you receive.

#Appendix E. Promotion code and discount rules

#E.1 General

Promotion codes and discounts ("Promotions") are offered at our discretion and are subject to the terms shown with them and this Appendix.

#E.2 Rules that apply to every Promotion

(a) Promotions have no cash value and cannot be exchanged for cash, credit or other goods. (b) A Promotion may be used once per person and once per Account unless the offer says otherwise. (c) Promotions cannot be transferred, sold, auctioned, bartered or published, unless we have made the code public ourselves. (d) Promotions cannot be combined with each other, with referral rewards or with student pricing unless the offer says so. (e) A Promotion may have a limited number of uses, an expiry date and eligibility conditions. (f) We may cancel, withdraw or refuse a Promotion that was issued in error, obtained or used in breach of these Terms, shared without permission, or used fraudulently, and we may charge you the regular price for future periods.

#E.3 Duration of discounts

Unless an offer states otherwise:

(a) a discount described as applying to the "first month" or "first period" applies only to your first billing period; (b) a discount described as applying "forever", "for life" or with no end date applies for as long as the subscription it was applied to remains continuously active on the same plan and billing interval. It ends if the subscription is cancelled and access ends, if you change to a different plan or billing interval (unless we reapply it), if your Account is closed, or if the Promotion is withdrawn under Section E.2(f); and (c) a 100% discount does not include the Interview Guarantee or the 7-day refund, because there is nothing to refund.

#E.4 Beta tester and partner codes

Codes given to beta testers, partners or administrators are personal. They must not be shared, and they may be withdrawn if the beta program or partnership ends, with at least 30 days' notice where we are withdrawing a discount you are currently receiving.

#Appendix F. Copyright (DMCA) policy

#F.1 Notices of claimed infringement

If you believe that Content available through the Services infringes your copyright, send a written notice to our designated agent that includes:

(a) your physical or electronic signature; (b) identification of the copyrighted work you claim has been infringed; (c) identification of the material you claim is infringing and where it is located in the Services, with enough detail for us to find it (for example, a URL); (d) your name, address, telephone number and email address; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act for the owner.

#F.2 Designated agent

[NAME OR TITLE] Oyatco LLC [MAILING ADDRESS: registered agent address, PO box or virtual mailbox] Email: [dmca@oyapilot.ai or legal@oyapilot.ai]

#F.3 Counter-notices

If material you posted was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to our designated agent that includes your physical or electronic signature; identification of the material removed and where it appeared; a statement under penalty of perjury that you have a good-faith belief that the material was removed by mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which we may be found) and that you will accept service of process from the person who sent the original notice. We may restore the material 10 to 14 business days after receiving a valid counter-notice unless the original complainant tells us that it has filed a court action.

#F.4 Repeat infringers

We will terminate, in appropriate circumstances, the Accounts of users who are repeat infringers.

#F.5 Misrepresentations

Under 17 U.S.C. § 512(f), a person who knowingly and materially misrepresents that material is infringing, or that material was removed by mistake, may be liable for damages.

End of the oyapilot Terms and Conditions.