Senior Accounts Receivable Specialist

What you'll get to do:

Serve as primary point of contact and subject matter expert for billing-related inquiries, providing exceptional support and timely resolution.

Research and resolve billing discrepancies, collaborating and coordinating with internal departments and stakeholders.

Monitor accounts receivable aging, following up on outstanding balances and escalating as needed.

Review and process invoices for a select portfolio of customer accounts, ensuring timely and accurate billing.

Analyze and provide reporting on assigned customer accounts, including status updates, trends, and key issues to internal stakeholders.

Proactively identify and recommend process improvements to billing with a goal to improve overall billing efficiency, accuracy, and customer experience.

You might be a good fit if you have:

Bachelor’s degree in Accounting, Finance, or Business.

3 - 5 years accounting/finance experience, technology, SaaS, or marketplace industries preferred.

Experience with ERP and financial systems (NetSuite strongly preferred).

Proven ability to adapt to fast growth and system/process change.

Expert knowledge of Excel.

Proven ability to think critically and demonstrate strong problem-solving and analytical skills.

Ability to collaborate cross-functionally, including with offshore accounting teams.

Excellent attention to detail.

Why we think you'll love it here:

Exposure to cutting-edge technologies to solve meaningful problems

Collaborative, values-driven culture that balances rigor with innovation

Unlimited paid time off

Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off!

Individualized growth + development plans

Strong values around work/life balance

Community involvement opportunities

Competitive benefits: medical, dental, vision, paid parental leave + 401K