Program Analyst, Incentive Operations (US Shift)
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Likely real
- 121 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
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About the role
What you will do
Manage and maintain incentive program data, including eligibility, deal tracking, and attainment
Configure and set up incentive programs within incentive management platforms based on defined program requirements
Perform complex data preparation, validation, reconciliation, and manual data manipulation across multiple data sources prior to system uploads.
Maintain ongoing data integrity across Salesforce, incentive platforms, and supporting operational spreadsheets.
Generate recurring reporting and dashboards using Excel and Power BI
Support internal stakeholder and external partner inquiries related to program participation, attainment, and payouts.
Investigate and troubleshoot discrepancies in program data, payouts, and system outputs in collaboration with vendors and cross-functional teams.
Support enrollment tracking, bulk data uploads, payout preparation, and payment validation.
Develop and maintain process documentation and audit trails supporting manual data transformations and operational activities.
Identify data anomalies, perform root cause analysis, and implement corrective actions to improve data quality and operational efficiency.
Partner closely with Program Managers and Partner Care teams to ensure successful operational execution of global incentive programs.
What you will bring
5+ years minimum in data operations, program administration, or similar field
Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, INDEX/MATCH, data validation, formula troubleshooting, conditional logic, and manipulation of large datasets.
Experience with Power BI and Salesforce
Experience working with large datasets and operational systems
Demonstrated ability to validate, reconcile, and analyze data with a high degree of accuracy.
Strong analytical thinking, problem-solving, and root cause investigation skills.
Exceptional attention to detail and ability to manage multiple priorities simultaneously.
Data management and analysis
Reporting and visualization
Process execution
Stakeholder support
Troubleshooting and issue resolution
Ability to manage high-volume operational workflows
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