Limited Partner Relations Associate

Responsibilities:

Be the expert on our investor platform and funds, especially the cases that don’t fit the standard path

Partner with fund counsel, CFOs, and other external stakeholders to execute critical workflows and drive outcomes

Lead the hardest investor and GP conversations: diligence calls, frustrated stakeholders, time-sensitive closings, and cases with no playbook

Be the first line for LP questions on fund economics, capital calls, wire and banking issues, distributions, subscription documents, K-1/tax questions, and fund reporting

Drive escalations to resolution by bringing in the right partners across legal, tax, sales, banking, and product

Identify recurring investor issues and edge cases, translate them into clear product feedback, and increasingly use AI and coding tools to prototype or ship fixes yourself

Turn repetitive work into workflows and automations that help the team scale

Manage relationships for a set of key accounts

What We’re Looking For:

2-3+ years in a customer-facing role with operational responsibilities, ideally at a startup or in fintech

You are clear and calm under pressure: you can handle hard calls, write clearly, de-escalate frustrated stakeholders, and keep complicated issues moving without losing trust

You use AI tools to make yourself and the people around you more effective

A track record of driving projects from idea to outcome: scoping the work, pulling in the right people, and pushing it forward without hand-holding

Genuine curiosity about venture, private markets, and the mechanics of how capital moves

You don’t wait for permission to solve a problem