Associate Programmatic Account Manager

What You'll Do

Own day-to-day account management for a portfolio of brand-direct and agency clients, serving as the go-to point of contact across planning, audience setup, activation, QA, and reporting

Lead client onboarding, platform training, and ongoing enablement so clients get full value from Samba TV’s audience and measurement solutions

Manage audience segment setup and delivery across major DSPs, SSPs, DMPs, and social platforms, troubleshooting activation issues and coordinating with technical teams to resolve them quickly

Monitor campaign delivery, surface risks and underdelivery early, and produce performance summaries, insights, and business reviews that drive adoption and growth

Partner with Sales on account plans, renewals, pre-sale planning, and upsell opportunities, aligning client goals with Samba’s audience and measurement solutions

Act as the feedback loop between clients and internal teams (Product, Measurement, Revenue Operations, Finance) to improve ease of activation, workflow efficiency, and audience performance

Represent Samba’s audience products with subject-matter expertise and a consultative, client-first approach, staying current on programmatic trends and contextual targeting best practices

Who You Are

Curious . Always learning, humble when you don’t know something, and eager to grow into a programmatic expert.

Proactive . You take ownership, anticipate client needs, and move fast to deliver value.

Collaborative . You’re a team player who thrives in a fast-paced, cross-functional environment.

Detail-oriented . You stay organized across multiple clients and tasks and care about getting the small things right.

What You Bring

1-2 years of experience in account management, customer success, campaign operations, client services, or a similar role within ad tech, digital media, or programmatic advertising (relevant internships count)

Working understanding of programmatic advertising concepts, including DSPs, SSPs, DMPs, and digital campaign workflows

Familiarity with one or more DSPs (e.g., The Trade Desk, DV360, Yahoo DSP) and/or SSPs (e.g., OpenX, Magnite, Freewheel); hands-on exposure is a plus

Strong written and verbal communication skills, with confidence engaging clients directly via email and on calls

Analytical mindset with an interest in campaign performance and data-driven decision-making

Strong Excel skills (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP); SQL is a plus

Proficiency with CRM and project management tools (Salesforce, Jira, Asana, Trello, etc.)

Eagerness to deepen expertise in programmatic, audience, and contextual advertising

BA/BS with a focus on marketing, business, data, communications, or related experience