Trade & Operations Support - Overnight
Some ghost-posting signals
- open for 114 days (90+ without a fill is a strong ghost signal)
- 74 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
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About the role
Key Responsibilities:
Provide external-facing support of client trading workflows during extended hours equity and option trading sessions
Monitor the health and performance of internal trading systems and external connectivity
Troubleshoot and escalate operational, connectivity, and client-related issues in real time
Collaborate with internal teams, including Routing, Clearing, Integration, and Sales, to support and enhance the client experience.
Execute day-to-day operational processes while continuously identifying and driving improvements to trade desk workflows
Document incidents, issues, and resolutions to support operational transparency and continuous improvement
Required Skills, Experience, and Qualifications
1–5 years of experience in trading operations, trade support, or market operations
Familiarity with equity and options trading workflows preferred
Experience in a high-volume, time-sensitive trading environment
Prior client-facing support experience strongly preferred
SIE, Series 7, Series 57, or willingness to obtain
Core Competencies:
Strong problem-solving and analytical skills
Ability to work independently and make sound decisions in a low-supervision environment
Excellent communication skills, both written and verbal
High attention to detail and accuracy
Ability to remain calm and effective under pressure
Strong sense of accountability and ownership
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