Workplace & Employee Experience Lead

Responsibilities

Serve as the primary on-site lead for the SF hub, owning the day-to-day operations, budget, and experience, and partnering with IT, People, Recruiting, Finance, and vendors to hold it to that standard

Design and run employee engagement programs with clear intent: offsites, travel, onboarding experiences, and recurring in-office rituals that connect to company priorities

Own the travel program end-to-end: vendor selection, rollout, documentation, and continuous improvement

Lead initiatives from concept through execution and iteration, bringing structure to ambiguity without waiting for perfect direction

Manage vendors and budgets with strong service quality and financial discipline

Develop the feedback loops and measurement systems that make intangible experiences legible: synthesize what you learn into clear priorities, make changes, and track whether they held

What we’re looking for

6+ years in workplace ops, employee experience, or people ops in a fast-paced environment, with a track record of owning programs from idea through iteration

Strong operational instincts: responsive, organized, and wired to build systems — nothing falls through the cracks twice

Strong experience instincts: you notice what feels off, you know why it matters, and you adjust quickly

Ability to design backward from outcomes and articulate the purpose behind the work

Comfort working with cross-functional stakeholders, including EPD teams and senior leaders

Experience managing travel programs, offsites, and vendor relationships with budget accountability

Bonus: Familiarity with CultureAmp, Notion, Ramp, TravelPerk, Slack, Google Workspace