IT Engineer

What You'll Do

Interact with internal clients to help to resolve all levels of IT-related issues and provide answers promptly

Evaluate and test new technologies (hardware/software)

Build and maintain vendor relationships, manage the purchase of hardware and software products and ensure that company assets are maintained responsibly

Manage and deploy corporate PCs/Macs

New hardware configuration

Machine image maintenance

Diagnosis and repair

Coordinate warranty repairs

Manage Zoom systems

Maintain inventory and IT asset data (serial numbers, software keys, locations, etc.)

Shipping, recycling, and disposal of computers, peripherals

Assist in the management of hosted IT applications (Okta, Google G Suite, Fleet, Zoom, MS O365 etc.)

General IT routine tasks including:

IT account management for on-/off-boarding of employees

Diagnosing and repairing end-user IT devices

IT ticket management

Resolve escalated technical IT matters

Requirements

4+ years of professional experience in desktop support, IT infrastructure engineering, or similar IT roles

Eligible to live and work in Spain

Excellent verbal and interpersonal skills in English

Able to travel cross-region (

Spanish language skills

Certificate(s) of CCNA / CCNP / CMNO /MCSE

Professional experience in supporting MS Windows and/or Mac OS

Knowledge of general IT security controls and best practices

Experience documenting IT applications and training users

Previous experience managing/mentoring colleagues

Previous working experience in a global organization across multiple regions & time zones

Degree in Computer Science/Information Technology or related discipline

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

A conversation with the hiring manager

A practical case exercise

A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

Medical Private Insurance

Health & wellness programs

Home internet and mobile plan

Pension and Life insurance plan

Compensation

Total compensation: 30,000 - 60,000 EUR

The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.