Patient Services Specialist

What You Bring

A patient-first mindset: You treat every interaction with empathy, respect, and genuine concern for patient needs.

Strong communication and team-oriented approach: You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations.

Attention to detail: You accurately collect, process, and maintain patient demographics, insurance information, medical histories, consent forms, and payments with accuracy and care.

Adaptability and composure: You stay calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism.

Reliability, accountability, and problem-solving: You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience.

What You'll Gain

Purpose-driven work: Your role is essential to patient care, ensuring every individual is welcomed, supported, and guided through a smooth and compassionate access experience from the very start of their visit.

A collaborative team environment: Partner with clinical, operational, and support teams focused on delivering exceptional patient experiences.

Growth opportunities: Gain experience in healthcare operations, patient access, and medical administration within a growing organization.

You're a Strong Fit if You Have

1+ years of customer service, patient access, medical office, or call center experience preferred

Experience with scheduling, insurance verification, or healthcare registration processes preferred

Strong computer and data entry skills

Ability to multitask in a fast-paced environment

Excellent verbal and written communication skills

Experience working with EMR/PM systems preferred

High school diploma or equivalent required

Benefits

Your health, happiness and future matters!

At SimonMed Imaging, we offer

We believe in preventative care for everyone including our team – SimonMed provides free, whole-body scans to each member

Competitive wages

No nights/no calls/no weekends

Cross training opportunities

Medical, dental, and vision insurance

401(k) eligibility

Pet Insurance

Paid holidays

PTO

Sick Time