Creative Operations Manager

How you embrace curiosity daily

Lead creative campaign planning and delivery across brands and markets, from brief to final assets

Ensure Studio work is prioritised effectively based on campaign plans, business needs and team capacity

Operationally lead the adoption and evolution of automation, tooling and AI-enabled ways of working within the Creative Studio to improve efficiency and scalability

Implement and use AI-enabled planning and workflow tools to improve visibility of priorities, timelines, dependencies, resourcing and progress across the Studio

Partner closely with Creative, Brand, Product Marketing, Channel and Commercial teams to enable effective collaboration and smooth delivery across projects and campaigns

Partner with agencies, freelancers and production partners to align timelines, deliverables and budgets

Drive improvements in Creative Studio operations, workflows and ways of working across the team and throughout the end-to-end process from briefing to delivery

Track content production budgets and oversee operational spend, ensuring delivery stays within agreed investment levels

Support and mentor the Creative Operations Specialist

How you make your mark

Bring clarity and structure to a fast-moving creative environment

Enable great creative work through strong planning, prioritisation and operations

Help modernise Creative Studio operations through smarter processes, tooling and AI-enabled ways of working

Create scalable operational foundations that support growing content and campaign demands

Improve efficiency, alignment and collaboration across teams and workflows

What you bring to the team

Extensive experience in creative operations, production and/or project management, ideally within fast-paced in-house environments

Strong understanding of creative, content and campaign workflows

Experience improving operational workflows, tooling and team processes

Interest in automation, AI-enabled workflows or scalable content operations

Excellent project management, stakeholder management and communication skills

Ability to prioritise, make trade-offs and keep teams aligned in a fast-moving environment

Experience managing budgets and external partners

What sets you apart

You combine operational strength with creative sensitivity

You enjoy improving systems, not just running them

You think in scalable solutions, not temporary fixes