Staff Collaboration Platform Engineer

Responsibilities

Lead the design and development of enterprise collaboration platforms, including chat, conferencing, file share, and email, driving technical roadmaps and domain-level responsibilities.

Drive platform resilience, performance, and reliability through advanced automation, proactive issue detection, and remediation.

Implement AI-powered solutions and integrate communication tools and core business workflows to streamline collaboration.

Mentor and coach junior and mid-level engineers, providing technical reviews, architectural guidance, and oversight to ensure engineering excellence across the team

Evaluate and optimize collaboration systems, making trade-offs between custom and off-the-shelf systems, and driving continuous optimization, performance tuning and tech debt-reduction.

Requirements (Minimum Qualifications)

Background in Computer Science, Engineering, or equivalent experience, with 4+ years of experience in platform/systems/infrastructure roles.

Deep expertise in at least one collaboration/communication domain (e.g. conferencing, chat/messaging, bots/integration frameworks) and proficiency in programming/scripting languages (e.g. Python, Powershell)

Strong experience with automation, Infrastructure as Code (e.g. Terraform), CI/CD pipelines, and system observability/monitoring.

Experience with scalable architectures, containerization and identify/access management (e.g. SSO, RBAC)

Proven leadership qualities, including strong problem-solving skills, and ability to provide technical guidance using system-level thinking.

Nice-to-haves

Experience integrating AI/automation agents into enterprise systems or developing real-time collaboration stacks (e.g. video streaming)

Prior work on performance engineering, latency optimization, high throughput systems.

Experience with COTS (commercial) solutions with custom-built modules, or open-source technologies.

Experience working in regulated or high-security environments.

What you will gain

Autonomy to experiment with new frameworks, AI, or next-gen collaboration tools.

Path toward Principal Engineer, Domain Lead, or Architect roles.

Training, certification support, and access to conferences.

Cross-functional exposure (e.g. cybersecurity, UX, cloud infrastructure) to broaden your skillset.