Sr. Software Engineer

Essential Job Duties

Develop, maintain, and enhance backend services, APIs, and integrations supporting caregiver platform capabilities.

Contribute to the design and implementation of scalable, secure, reliable, and high-performing technical solutions.

Participate in architecture, design, and code reviews to ensure adherence to engineering standards, security best practices, and quality requirements.

Collaborate with Product Managers, architects, and other stakeholders to translate business requirements into technical solutions.

Troubleshoot and resolve complex production issues, perform root cause analysis, and implement preventative improvements.

Contribute to platform modernization initiatives, including cloud-native architectures, microservices, and automation practices.

Implement secure coding practices and support compliance with healthcare regulations, privacy requirements, and organizational security standards.

Monitor and optimize system performance, reliability, scalability, and operational health.

Mentor junior engineers and share technical knowledge to promote engineering best practices across the team.

Stay current with emerging technologies, healthcare industry trends, and software engineering best practices to continuously improve platform capabilities.

Other Job Duties

Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills

Bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent significant industry experience.

5+ years of professional software engineering experience, with strong expertise in backend application development within a product-focused organization.

Experience designing, building, and delivering large-scale, high-performance, and highly available backend services and distributed systems.

2+ years of experience in the healthcare domain, with strong understanding of healthcare systems, data privacy, and regulatory compliance requirements.

Strong hands-on experience with cloud platforms (AWS), including microservices, serverless architectures, and cloud-native design patterns.

Proficiency in C#/.NET and Python, with a track record of building and operating high-volume, production-grade API and services.

Solid understanding of data storage technologies, including relational databases (PostgreSQL, SQL Server) and NoSQL systems, with the ability to diagnose and resolve performance and scalability bottlenecks.

Experience with frontend technologies such as Angular is preferred.

Experience with containerization and orchestration technologies such as Docker and Kubernetes.

Strong understanding of application security, identity and access management, and secure coding practices, with experience building compliant systems (HIPAA, OWASP).

Experience using AI-assisted development tools (e.g., Cursor AI, GitHub Copilot) to improve engineering productivity and code quality.

Exposure to AI/ML-enabled solutions, particularly within healthcare or patient-care workflows, is preferred.

Excellent troubleshooting and debugging skills across complex, distributed systems.

Experience working in Agile environments and driving DevOps practices, including CI/CD, observability, and operational excellence.

Demonstrated ability to mentor engineers, participate in design discussions, and promote engineering best practices within the team.

Strong analytical and problem-solving skills, capable of delivering pragmatic, scalable, and innovative solutions.

Excellent verbal and written communication skills, able to clearly articulate complex technical concepts to both technical and non-technical stakeholders.

Curiosity and ownership mindset, with a passion for understanding complex codebases and continuously improving system design and quality.