Maintenance Technician (Residential)

ESSENTIAL FUNCTIONS:

The following will involve working with the Property Manager, Assistant Property Manager and/or Maintenance Supervisor:

Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work order

Complete preventive maintenance work in house such as appliances or as may be directed by a member of the property management team

Coordinate repair and/or maintenance of the following items to the standards identified including but not limited to:

Doors: re-key, hang, paint and/or replace

Clean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as required

Replace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as required

Plumbing snake and clear blockages up to 25 feet

Replace electrical sockets, switches, light bulbs and check breakers.

Flooring reattach thresholds

Minor wall repair (drywall, mud, tape and paint) as required

Ceiling repair (drywall, mud, tape and paint)

Replace plumbing fixtures such as levers, faucets and drains

Examines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit. Makes repairs and/or replacements according to standard. Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.

Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toilets

Performs minor electrical repairs and replacement of light fixtures and related items

Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Maintenance Supervisor to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approval

May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and sheetrock

May perform “make ready” projects for the preparation of vacant units available for prospective tenants

May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards

Adheres to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environment

Required to furnish basic work tools

Maintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property Manager

While performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dust

NON-ESSENTIAL FUNCTIONS:

May work irregular hours (evenings, weekends), including on-call and overtime hours, as required due to maintenance emergencies

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)

High school diploma, GED or equivalent

Must possess a valid state-issued driver’s license

One to three years of experience in facility maintenance and/or mechanical repair required

HVAC experience required

EPA Type II or Universal and/or Pool Certification required at hire or within 90 days of assuming the position

KNOWLEDGE, SKILLS AND ABILITIES:

MS Office including Excel, Word, PowerPoint, Outlook

PERFORMANCE METRICS:

Meet stated Investments approved operating budgets based on leasing objectives, cost control and annual NO

Manage each buildings’ preventive maintenance calendar and schedule with a goal to minimize use of third-party vendors

Tenant questionnaires and corporate survey