Shipping and Receiving

What you will do:

Prepare and process all domestic and international shipments using UPS, FedEx, LTL and other carriers and couriers.

Determine appropriate carrier and method of shipment required to meet internal and external customer demands.

Maintain internal databases including intranet and ERP system to ensure accurate shipping history.

Work with internal customers to resolve customer service issues, including, but not limited to: shipping errors, order entry errors, late orders, packing slip/part count/PO discrepancies.

Proactively communicate shipping issues to customer service for resolution.

Support other departments (Sales, Marketing, and Customer Service) with preparing and shipping tradeshow supplies, marketing materials, and samples by requested ship method.

Maintain clean and organized work area with emphasis on safety, quality, efficiency, and utilization.

Continually seek to improve work processes and individual performance.

Adhere to all company policies and operational procedures.

Perform other related duties as assigned.

What it takes:

High School Diploma or equivalent

2+ years of shipping and receiving experience

Forklift experience

Strong communication skills, both verbal and written

Ability to work safely with sharp tools/objects, such as but not limited to, hobby knives, utility knives, pliers

Ability to work independently with minimal supervision

Ability to multitask and prioritize own workload

Ability to work in a fast-paced, team-oriented work environment

Ability to comprehend and follow printed and computer-screen instructions, and direction from supervisors or technical leads

Strong sense of urgency

Solid customer service skills

Bonus points for:

Experience using UPS, FedEx shipping software

Experience with international shipments

What's in it for you:

We offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO, Holiday Pay, and Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a discounted rate

Matching grants through Protolabs foundation

And More!