Mechanical Claims Adjuster
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Some ghost-posting signals
- open for 59 days (30+ days starts to look stale)
- 37 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
See your fit for this role and apply with a truthfully tailored résumé.
About the role
What You'll Do
Review and investigate vehicle service contract claims to determine coverage eligibility
Verify contract information, service history, and failure details to assess each claim accurately
Collaborate with repair facilities to evaluate repair needs and authorize covered work
Apply contract terms and conditions when approving or declining repairs
Calculate repair costs and negotiate fair pricing for parts and labor when appropriate
Maintain clear and accurate documentation of claim decisions in company systems
Manage claim queues and ensure timely claim handling and communication
What Makes You Successful
You’ll be successful in this role if you have a strong understanding of vehicle mechanical systems and enjoy diagnosing issues and evaluating repair solutions. You’re comfortable analyzing information, making decisions, and applying guidelines to reach fair and accurate outcomes.
You’re also a strong communicator who can clearly explain decisions to repair facilities, dealers, and customers. You take pride in your attention to detail, maintain accurate documentation, and can manage multiple claims in a fast-paced environment while staying organized and efficient.
Basic Qualifications
High school diploma or equivalent
1-2 years of experience in automotive repair, service advising, claims, or a related field
Strong understanding of vehicle mechanical systems and repair processes
Ability to analyze information and make informed decisions
Basic computer proficiency and ability to navigate multiple systems
Preferred Qualifications
ASE certification or manufacturer certification
Experience in automotive claims or warranty processing
Experience negotiating repair costs or working with repair facilities
This Role Might Be a Great Fit If You…
Enjoy diagnosing vehicle issues and understanding how mechanical systems work
Like solving problems and making decisions based on technical information
Take pride in balancing customer service with fair and accurate claim decisions
Want to apply your automotive expertise in a role with long-term career growth
What We Offer
Competitive hourly compensation
Comprehensive medical, dental, and vision benefits
401(k) with company match
Paid time off and company holidays
Career progression opportunities within the claims organization
A collaborative and supportive team environment
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