Strategic Account Manager

What You'll Do:

Maximize Existing Accounts (70% Focus): Serve as the primary commercial owner for a dedicated portfolio of SnapLogic’s highest-value strategic enterprise accounts. Secure long-term renewals, defend against competition, and aggressively drive "land and expand" revenue by uncovering new business units, use cases, and departments for cross-sell and upsell opportunities.

Hunt Net-New Logos (30% Focus): Conduct targeted outbound prospecting into assigned greenfield accounts in your territory. Secure meaningful conversations with key decision-makers and navigate net-new enterprise sales cycles from initial discovery to close.

Build a Regional Territory Strategy: Develop and present a comprehensive 90-day account and territory plan, detailing stakeholder maps, risk mitigation strategies, whitespace expansion paths, and a regional sales plan for net-new targets.

Navigate the C-Suite: Develop and manage key relationships across the entire enterprise grid—from technical individual contributors and developers to CIOs, CTOs, and Chief Data Officers.

Partner with Customer Success: Collaborate closely with Customer Success Managers and Solutions Architects to ensure deep product adoption in existing accounts, track ROI metrics, and ensure customers are highly referenceable.

Practice Operational Discipline: Drive smooth, predictable commercial operations by managing timely renewals and maintaining immaculate pipeline and activity tracking within Salesforce.

What We're Looking For:

10+ years of experience in Strategic Account Management, Enterprise Sales, or Relationship Management selling solutions into IT technology.

Proven track record of consistently meeting or exceeding both net revenue retention (NRR) expansion quotas and net-new business quotas.

Comfort navigating a hybrid quota structure (split between account growth/renewals and net-new ARR acquisition).

Both SaaS and on-premise enterprise software experience are a MUST.

Deep technical familiarity with SaaS integration, APIs, data pipelines, or enterprise application ecosystems.

Demonstrated success managing complex commercial cycles, from negotiating multi-year enterprise renewals to closing high-value expansion agreements and net-new contracts.

A polished executive presence and poise that exudes credibility, with strong negotiation and conflict-resolution skills.

A solution-oriented, proactive thinker who thrives on turning complex technical or political roadblocks into commercial opportunities.

Bachelor's Degree required.

Experience working in a start-up or scale-up environment strongly preferred.