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Driver Operations Associate (3-month contract)

lalamove Kuala Lumpur

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Ghost-risk verdict

Some ghost-posting signals

  • open for 32 days (30+ days starts to look stale)
  • 142 open roles at this company in 30 days (mass-hiring blitz)
  • no salary disclosed (correlates with ghost postings)

How we score ghost risk →

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About the role

What you’ll do

Application Review: Assess driver applications, ensuring all documents are accurate and complete.

Background Checks: Conduct background checks and ensure compliance with legal and company standards.

Support and Communication: Act as the primary point of contact for new drivers during the onboarding process and address queries and concerns promptly via phone, email, or chat.

Documentation and Reporting: Maintain accurate records of all onboarding activities and driver documentation.

Compliance: Ensure all onboarding activities comply with local government regulations and company policies.

Feedback and Improvement: Collect and analyze feedback to continuously improve the onboarding process.

What we seek

Detail-oriented with a strong commitment to accuracy

Ability to work independently and collaboratively in a fast-paced environment

Problem-solving mindset with the ability to handle difficult situations calmly and efficiently

Technology savvy

Available for immediate hiring

What you’ll need

Experience in the logistics or transportation industry is advantageous

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