Strategic Platform Architect (Remote)

Essential Responsibilities:

Architect and deliver technical demonstrations of the RainFocus Sales Module to showcase ease of use and revenue ROI to C-level buyers (CRO, CMO, CFO)

Map complex enterprise CRM workflows, including territory hierarchies, quota limits, and multi-level approval chains

Address technical objections from Salesforce Admins and IT Security regarding OAuth scopes, read/write permissions, and data security (SOC 2 Type II)

Transition technical client requirements to the services team via accurate pre-sales scoping and SOW creation, defining support vs. delivery task ownership

Manage external relationships with technical buyers (RevOps, Marketing Ops, CRM Admins) to build long-term strategic partnerships

Identify product gaps or custom data-mapping needs and coordinate directly with Product and Engineering teams to influence the roadmap

Deliver competitive intelligence on digital signals and CRM integrations to drive account expansion

Collaborate with Client Success and Support to ensure excellent service delivery post-sale

Required Skills & Experience:

5+ years of experience in technical sales, solutions engineering, or implementation, with 3+ years specifically in CRM/Salesforce ecosystems (event industry experience is secondary)

Deep expertise in Salesforce configuration, API push/pull sync dynamics, OAuth scopes, and data hygiene

Experience presenting technical integration concepts and handling objections from C-level executives and technical gatekeepers

Strong leadership skills to own the technical sales process and manage multiple enterprise deal cycles in parallel

Experience creating detailed technical proposals, integration mapping, SOWs, and RFP/RFI responses

BA/BS degree; willingness to travel 10-40%

Personal Characteristics:

The best candidates for this position will have strong chemistry and a culture fit within RainFocus. They are comfortable in a fast-paced, dynamic environment and possess the following qualities:

Team-player

Self-motivated

Strong Communicator

Success Measures

Seamless alignment of client territory/quota structures with minimal integration delays

Reduced friction and rapid security/CRM clearance from technical buyers

Growth in Sales Module bookings and successful pre-sales to delivery handoffs