SOFTWARE ENGINEER II

Role Overview:

Do you love building software that thrills your customers? Do you insist on the highest standards for the software your team develops? Are you a progressive software engineer, an advocate of agile development practices, and a proponent of continuous improvement? Well, if this is you, then join and energetic team of engineers building next generation development applications for PDI!

You will play a key role in designing and building our market leading software products as we drive to continuously increase our cloud maturity and mobility. You will be working as a key part of an agile team to design, build, test, and support PDI's enterprise software solutions. You will review, recommend & implement system enhancements that will improve the quality, performance, and maintainability of our products. You will be responsible for contributing to an always improving Engineering environment by ensuring all stakeholders (engineers, architects, product owners, SREs, IT Ops…) are informed of status and supported in their roles.

With the variety of environments, platforms, technologies & languages, you must be comfortable working in both Windows & Linux environments and learning a variety of programming languages.

Primary Qualifications:

Reproduce customer-reported issues in lower environments using provided repro steps, logs, and data; request additional information from Support when a case is incomplete

Investigate customer data anomalies with supervision; determine whether remediation needs code, a data script, or both

Draft safe, rerunnable T-SQL correction scripts wrapped in transactions, with pre/post-row counts and a clear rollback plan

Investigate defects across layers (WinForms → Core services → stored procedures) and isolate the faulting component

Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that programs stay on schedule

Actively develop software solutions for PDI products

Perform testing to ensure systems meet documented user requirements

Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges

Troubleshoot, test, and validate software issues; resolve issues with due urgency and maintain thorough documentation of all software solutions

Compile test results to provide data for use in solving problems

Perform engineering level tests to find defects; troubleshoot and debug development and production issues, collaborating with QA Engineers to develop optimal product test plans

Work with Product Owner to clarify and estimate feature work

Work with QA Engineers to develop optimal product test plans and resolve new feature issues as QA finds bugs during release stabilization

Qualifications:

2-5 years’ experience designing and developing new or maintaining existing software applications in a software product development environment

Minimum proficiency required in one or more of the following: VB, .Net and C#, SQL, JavaScript Web Frameworks (e.g. Angular), ASP.NET MVC

T-SQL competency: can write multi-table UPDATEs with proper joins, read and debug stored procedures, and use SSMS confidently

Familiarity with the Microsoft Visual Studio IDE and the use of Azure DevOps or Jira

Practical experience with SDLC and Agile methodologies

Highly motivated self-starter with a desire to help others and take action

Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms

Ability to independently work as a contributing member in a high-paced and focused team

Ability to multi-task and prioritize tasks with competing deadlines

Strong problem-solving and analytical skills with the ability to work under pressure

Ability to socialize ideas and influence decisions without direct authority

Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions

Considers ‘best-practice’ standards, as well as departmental policies and procedures

Computer science fundamentals: OOP, design patterns, data structures & algorithms

Preferred Qualifications:

Experience on a legacy codebase supporting production customers — not just greenfield work

Prior exposure to ERP, field-service, fuel/propane/HVAC, or distribution-industry software

Behavioral Competencies:

Ensures Accountability

Manages Complexity

Communicates Effectively

Balances Stakeholders

Collaborates Effectively