Junior Systems Administrator (00595)

Organizational Responsibilities

Administer, configure, and maintain PMWeb modules, including Cost, Schedule, Forms, and Workflows.

Support user account setup, permissions, project structures, and system administration activities.

Troubleshoot and resolve help desk tickets, system issues, and end-user questions in a timely manner.

Perform routine system audits to help ensure data accuracy, compliance, and integrity.

Assist with system enhancements, upgrades, testing, and integrations in collaboration with senior administrators, IT teams, and vendors.

Support the evaluation and implementation of platform enhancements and process improvements.

Assist in analyzing business processes and aligning PMIS functionality with project requirements.

Participate in business requirements gathering, system configuration, and workflow development.

Support data migration efforts, system testing, and validation activities.

Maintain system configuration documentation, user guides, and standard operating procedures.

Develop and update training materials and assist with end-user onboarding and training.

Gather user feedback, track enhancement requests, and support change management activities.

Build strong working relationships with project teams and cross-functional stakeholders.

Participate in project meetings and communicate system updates to technical and non-technical users.

Support Project Controls teams by ensuring PMIS solutions align with project and business objectives.

Perform other duties as assigned.

Qualifications

Bachelor's degree in Computer Information Systems, Construction Management, Information Technology, Engineering, or a related field. Relevant professional experience may be considered in lieu of, or as a supplement to, the education requirement.

2+ years of experience supporting PMWeb or a similar Project Management Information System (PMIS).

Experience administering or supporting PMWeb is preferred.

Familiarity with PMIS platforms such as PMWeb, e-Builder, Unifier, Procore, or similar systems.

Understanding of Project Controls, project accounting, or capital program management.

Experience with reporting and data visualization tools such as Power BI or Tableau is preferred.

Experience supporting capital projects or capital programs is preferred.

Basic understanding of system integrations, APIs, and data management principles is a plus.

Strong analytical, problem-solving, and customer service skills.

Excellent written and verbal communication skills with the ability to support both technical and non-technical users.

Ability to manage multiple priorities in a collaborative, fast-paced environment.