Office 365 Managed Services Consultant

Responsibilities

Surface and analyze customer business requirements.

Translate requirements into an Architectural design and influence the deployment of key infrastructure components

Design, construct, configure, and maintain all facets of an Office 365 Tenant

Plan and execute an end-to-end implementation of the target workloads

Maintain a thorough understanding of existing and emerging Office 365 and related core technologies

Be up to date on new technologies within Office 365 that could benefit customers

Break/Fix escalated tier 3 and tier 4 issues from our clients related to M365

Security analysis and configuration of core security tools in the Microsoft Suite, using Defender and Sentinel as the medium to do so.

Ability to develop, manage and enjoy client interaction/relationships.

Education Certifications and Experience

Exchange: Should have real-world, hands-on experience delivering messaging and collaboration solutions utilizing Microsoft Exchange and Office 365 within large complex environments.

Office 365: SME for applications across the Office 365 Stack such as OneDrive for Business, SharePoint Online, Exchange Online, Microsoft Teams, Forms, Office Suite, Power Automate, Power Apps, Power BI, Entra, Sentinel, Defender, Intune etc.

Azure: SME with Entra ID, Intune, Cloud App Security, Conditional Access, Microsoft Sentinel, Microsoft Defender, Azure Virtual Desktop

Intune/Endpoints: SME across Intune with endpoint and device management. Should know how to configure and maintain endpoints using Configuration Policies, Compliance Policies, Platform Scripts and the like.

Security: SME expertise with security posture and administration is a huge plus. Hands on experience working as a security analyst or administrator would be ideal. Should understand how to work Security escalations through to completion in platforms such as Defender and Sentinel. Knowledge of MITRE or similar security postures/framework experience is a plus. Comfort level with creating custom KQL queries and searches as needed.

Any Microsoft or Technical certifications are a positive and should be noted, especially related to the core technology stack of M365.