Senior Analyst (Data and Process controls)

A day in the life...

You’ll speak to stakeholders across the business to understand processes that may not be fully documented

Investigate how data moves through systems and work out what needs to be monitored, validated or automated

Use SQL, Python and AI-enabled tools to build scalable automated solutions that were previously unimageable, like our cutting edge AI tool that ensures we identify and protect our vulnerable customers.

Partner with Product and Engineering teams to understand system architecture and support implementation

Help improve the quality, reliability and scalability of how we identify and prevent operational issues

Shape a new capability at Zopa, creating approaches and patterns that can be reused as the function grows

About you...

Degree or equivalent experience in a STEM field or similar

Highly curious, with a strong instinct to dig deeper and understand how systems, processes and data flows work

Comfortable working in ambiguous environments where problems are not fully defined

Strong logical thinking and problem-solving skills, with a practical and structured approach

Strong communication and stakeholder skills, with the confidence to ask good questions and challenge assumptions

A proactive mindset with examples of taking ownership and driving work forward independently

Exposure to SQL, Python or similar analytical tooling, or strong evidence of the aptitude to learn quickly

Excited by automation, AI and using technology to solve real business problems

Added bonus

Experience in operations, consulting, fintech or other fast-moving environments

Experience using AI tools to solve real problems, with the ability to critically assess outputs rather than accept them at face value

Personal projects, courses or other examples that demonstrate coding curiosity or technical learning