Professional Services Consultant

Main Responsibilities:

Implementation and deployment of FreeBalance solutions following the company’s ISO 9001:2015 certified implementation methodology.

Manage customer expectations and advocate FreeBalance values and good practices.

Conduct a detailed business requirements review with customers and prepare storyboards for approval and sign-off that would then be deployed at the customer as part of the implementation

Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process and the solution.

Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client.

Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs.

Gather Financial system and business requirements

Configure and demonstrate payroll solutions aligned to client processes

Transfer knowledge to the client related to project tasks and activities, and the correct use of the FreeBalance solution.

Use effective leadership skills to complete all phases of projects from inception through to completion.

Provide input to product management on functional matters and future product requirements based on feedback from the client.

Report progress on all assigned activities and deliverables to the Project Manager.

Work with the Project Manager and team to achieve all milestones in a timely manner and on budget.

Perform all other duties related to assigned projects, FreeBalance Objectives and Key Results (OKRs), and stated qualifications and competencies.

Skills and Qualifications:

Minimum University degree in Accounting, Human Resources, or a related field such as Commerce, Business Administration, Financial Administration, with strong financial management experience.

A professional financial/accounting designation, such as: CPA,CMA and CGA and work experience with a large national accounting firm or ERP firm is an asset.

Strong understanding of public-sector financial management

Strong analytical, communication, and stakeholder management skills

10 years of Information Systems Experience.

5 years of experience in ERP software implementation, ideally related to financial management systems.

Solid understanding of public sector financial management policies, processes, and procedures.

Experience with various ERP systems and modules.

Demonstrated experience in implementing and deploying software applications, gathering and documenting requirements, particularly for the development and implementation of software applications.

The ability to translate HR business needs into system requirements and design solutions that meet those needs.

Previous experience in software configuration of a comprehensive solution for Financial Management or Enterprise Resource Planning.

Ability to identify and address challenges during the implementation process and to analyze data to improve HR processes.

Demonstrated experience working with customers, resulting in a positive and ongoing relationship.

Maintaining a professional demeanor with the customer and colleagues.

Strong analytical skills with multi-tasking ability.

Excellent interpersonal and communication (verbal and written) skills in English.