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Payroll Manager - Global Operations

freebalance Ottawa, Ontario, Canada

See all open roles at freebalance

Ghost-risk verdict

Some ghost-posting signals

  • open for 236 days (90+ without a fill is a strong ghost signal)
  • 40 open roles at this company in 30 days (mass-hiring blitz)
  • no salary disclosed (correlates with ghost postings)

How we score ghost risk →

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About the role

Main Responsibilities:

Global Payroll Management

Manage end-to-end payroll operations for employees across multiple countries and jurisdictions.

Ensure payroll is processed accurately, on time, and in compliance with local tax, labour, and statutory regulations.

Coordinate with global payroll vendors and internal stakeholders to ensure consistent service delivery.

Maintain payroll calendars and oversee payroll activities across different time zones.

Validate payroll data, reconciliations, deductions, bonuses, commissions, equity compensation, and year-end reporting.

Finance & Human Resources Partnership

Serve as the primary liaison between Finance and Human Resources to ensure employee data changes are accurately reflected in payroll.

Collaborate with HR on employee onboarding, offboarding, promotions, compensation changes, and benefits administration.

Partner with Finance to support payroll accounting, accruals, reconciliations, audits, and month-end and year-end close activities.

Ensure payroll data aligns with budgeting, forecasting, and financial reporting requirements.

Compliance & Risk Management

Monitor legislative and regulatory changes affecting payroll across all operating countries.

Ensure compliance with employment standards, tax regulations, pension requirements, and statutory filings.

Coordinate internal and external payroll audits.

Maintain strong internal controls and safeguard confidential employee information.

Systems & Process Improvement

Manage payroll systems and integrations with HRIS, ERP, and finance systems.

Identify opportunities to automate and improve payroll processes, reporting, and controls.

Develop and maintain payroll policies, procedures, and documentation.

Support system implementations, upgrades, and international expansion initiatives.

Reporting & Analytics

Prepare payroll reports for Finance, HR, and executive leadership.

Analyze payroll trends, labour costs, and headcount metrics.

Support budgeting, forecasting, and workforce planning through accurate payroll data.

Leadership

Lead and mentor payroll team members where applicable.

Foster a culture of continuous improvement, accountability, collaboration, and customer service.

Build strong relationships with internal stakeholders and external payroll partners worldwide.

Skills/Qualifications:

Required

Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field.

7+ years of progressive payroll experience, including significant international payroll management.

Experience managing payroll across multiple countries and currencies.

Strong understanding of payroll legislation, taxation, employment standards, and compliance requirements.

Experience working with HRIS, payroll, and ERP systems (e.g., Workday, ADP, Dayforce, SAP SuccessFactors, Oracle, NetSuite, or similar).

Advanced Microsoft Excel and payroll reporting skills.

Excellent analytical, organizational, and problem-solving abilities.

Strong communication skills with the ability to collaborate across Finance, HR, Legal, and business leaders.

Experience with payroll process automation and systems implementation.

Key Competencies

Global payroll expertise

Financial acumen

HR partnership

Regulatory compliance

Process improvement

Leadership and coaching

Cross-cultural communication

Project management

Attention to detail

Confidentiality and integrity

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