Account Manager - Life Sciences
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Likely real
- open for 33 days (30+ days starts to look stale)
- 38 open roles at this company in 30 days (mass-hiring blitz)
See your fit for this role and apply with a truthfully tailored résumé.
About the role
What You'll be Doing:
Manage relationships within a portfolio of large, strategic clients.
Drive renewals and achieve quarterly expansion targets.
Partner closely with Account Executives and Account Directors on expansion opportunities.
Build trusted relationships with multiple stakeholders across customer organizations.
Lead account reviews, track customer objectives, and ensure value realization across teams.
Identify risk areas and develop retention strategies.
Accurately forecast both renewals and expansion on a 90 day rolling basis.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Collaborate with cross-functional teams (Sales, Product, and etc) to deliver exceptional client experiences.
About You:
Experience managing large or multi-stakeholder accounts (B2B SaaS experience preferred).
Strong relationship management skills, with a consultative and value-driven approach.
Commercially minded and comfortable partnering with sales to drive results.
Organized and proactive in using account planning frameworks to drive value-based outcomes.
Skilled in presenting, influencing, and negotiating with senior stakeholders.
Organized, analytical, and proactive in planning account growth.
Excited to work in a fast-moving, global SaaS environment.
A genuine interest in helping customers innovate and succeed.
What You'll Love:
5 weeks paid vacation
Comprehensive benefits package for you and your dependents from day one
RRSP Contribution Matching
Access to mental health support
Maternity and paternity leave
2 company-paid volunteering days
Our Values:
Integrity: We hold each other accountable for our actions.
Leadership: We lead by example and inspire each other to reach for new heights.
Openness: We are open and honest and share our ideas with care and consideration.
Growth: We are lifelong learners who aspire to improve each day.
Innovation: We seek out new ways to solve problems.
Customer: Our customer is at the center of everything we do. Their success is our success.
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