Clinical Pharmacist, Pharmacy Outreach (Remote)

Clinical Execution & Patient Care

Counsel patients via telephonic outreach on medication adherence, address any medication related problems such as adherence barriers, polypharmacy, or high risk medication use, and make appropriate evidence-based recommendations to patients and Practice Care Teams

Perform focused clinical chart reviews as needed to inform patient interventions

Obtain and document patient commitment to medication adherence and address barriers in real time

Escalate complex clinical cases to prescribers or interdisciplinary teams as appropriate

Meet and sustain performance goals (e.g., STARs, HEDIS)

Clinical Innovation and Resource Optimization

Collaborate with Physicians, clinical and administrative staff to optimize the Medication Management workflow and patient experience

Proactively identify gaps in medication management through patient interactions and translate patient insights into targeted recommendations that drive improvements in practice operations and clinical workflows

Participate in the design, implementation, and evaluation of pilot programs or process changes (“test and learn”) within the outreach model

Serve as a clinical subject matter expert, leveraging clinical pharmacy expertise to support organizational objectives and adapt to evolving healthcare needs

Develop and maintain standardized resources, educational tools, and clinical protocols to support improved medication outcomes and performance on quality measures (e.g., STARS, HEDIS) for practices, clinicians, and patients

Other duties as assigned

Minimum Qualifications:

Doctor of Pharmacy (PharmD)

Active, unrestricted pharmacist license in the state of practice; Valid multi-state licensure in at least two of the following states: AL, KY, LA, MS, NC, KS, PA, UT, VA, WV, MI, DE

Willingness to obtain and maintain additional licenses within first 60 days of hire

Minimum of 3 years experience in value-based care, ambulatory care, or community pharmacy settings

In depth knowledge of pharmacotherapy and pharmacy practice

Strong verbal and written communication skills; Ability to translate complex clinical data into clear, understandable language for patients and care teams

Proficiency in telephony platforms and various Electronic Health Record (EHR) systems

Ability to work in a fast paced environment and adapt quickly to change

Ability to work between 8 AM - 7 PM EST as dictated by business needs

Preferred KSA's:

Familiarity with Medicare, HEDIS, and STAR ratings

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer