Senior Account Executive - (CRM/CX), New Logo
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- 26 open roles at this company in 30 days (mass-hiring blitz)
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About the role
Impact you will make in the role:
Account Ownership & Growth
Own strategic accounts end-to-end.
Build and execute value pyramids, value maps, account plan and opportunity plans aligned to customer outcomes
Consultative Selling & Value Creation
Lead discovery workshops and shape demand beyond RFPs
Position ROI-led, platform-based value propositions.
Deal Execution
Drive complex deals from SRL → Finance Closed
Navigate commercial negotiations while protecting margin.
Internal and External Orchestration
Align across BDRs, SCs, CSMs, Product, Marketing and Professional Services
Ensure a coordinated GTM approach with SoftwareOne, AWS, and Epicor.
Partner-Led Growth
Own relationships with strategic SI and referral partners (both Epicor and Sugar)
Drive co-innovation and joint deal execution from SRL →Finance Closed
Enablement & Adoption
Support SCs with Value Maps for demo readiness and POCs/ Art of Possible.
Drive adoption via Sugar University / Sugar Club.
Market & Competitive Positioning
Stay ahead of CRM/CX, ERP, and AI trends
Craft differentiated plays against Salesforce, HubSpot and D365.
What you will bring:
Deep Enterprise Selling Experience
8+ years quota-carrying B2B tech sales (SaaS/enterprise apps)
Strong exposure to CRM/CX, ERP, HCM ecosystems
Industry & Domain Expertise
Focus on Aged Care, Manufacturing, Wholesale & Distribution
Familiarity with ERP (End to End Procure to Pay and Order to Cash cycles) and HCM/Workforce Management (Core HR, Talent, Rostering and Payroll)
CRM/CX Thought Leadership
Ability to map end-to-end customer (CRM/CX) journeys
Lead transformation roadmaps and SugarAI - Art of Possible conversations, not just tool, product or services sales
Expertise across Sales, Service, Contact Centre, Marketing automation, Agentic AI, ISV Solutions.
Platform & Competitive Knowledge
Strong understanding of:
CRM Landscape: Salesforce, Dynamics 365, HubSpot.
ERP landscape: Epicor, SAP, Infor, Sage, Pronto, Microsoft.
New Business & Pipeline Discipline
Proven ability to build net-new pipeline
Drive consistent, linear growth across ANZ corporate segment accounts
Partner Ecosystem Leadership
Build and leverage consulting & SI partnerships
Co-create joint GTM strategies and solutions
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