Renewals Representative (German Speaking)

What You Will Do

Manage a high-volume portfolio of renewal opportunities

Achieve quarterly sales goals and drive the renewals sales process

Proactively engage customers and channel partners 90–120 days before expiry

Work in close alignment with field AEs on shared accounts

Drive urgency through partners to secure timely quotes and orders

Identify churn risk early and escalate with proposed solutions

Maintain accurate forecasting and pipeline hygiene in SFDC

Deliver consistent outbound activity to protect revenue

Own and manage the end-to-end renewals process, including maintaining an accurate forecast status in SFDC

Collaborate with the account executive and channel team

Identify cross sell opportunities

Identify natural expansion

What You Will Bring

Experience

2–5 years in renewals, sales, or account management (SaaS preferred)

Comfortable managing a high-volume book of business in

Commercial

Midmarket

Enterprise

Experience in selling through and with channel partners, and ability to thrive in a team selling environment

Proficient in Salesforce (SFDC) any CRM tools

Fluency in both German and English

Skills and Behaviours

Strong organizational skills; comfortable managing volume

Confident and experienced in outbound activity (phone, email, follow-up cadence)

Participate in call out days to partner and end users

Success with working as a team, Sales AE and Channel

Comfortable navigating partner-driven sales cycles

Resilient and able to persevere through objections

Coachable and open to structured processes

Takes ownership and proposes solutions, not problems

Team-oriented with a commercial mindset

Execute a planned cadence of engagement customers and put detailed strategic account plans in place where appropriate.

Looks to enable course correction and contribute to a successful team

Work in support of the new business sales team when their expansion business is in conjunction with a pending renewal to ensure full renewal is achieved and partnering to support the additional growth solutions to the customer’s desired cybersecurity and business outcomes.

This is a remote position although our preference is for candidates to be within a commutable distance of Budapest

Renewals Representative By Segment

Enterprise Renewals Rep : Low volume engagement driven primarily through partnership with Enterprise Account Executive, within or outside of the renewal window. Engagement based on collaboration with AE regarding risk or potential. Assume 50 active engagements per quarter.

Midmarket Renewals Rep : Medium volume engagement within renewals window, partnering through opportunity tagging by Account Executive, and outbound engagement for any untagged renewal window opportunities. Assume 75 active engagements per quarter

Commercial Renewals Rep : High volume engagement within renewals window, leveraging outbound digital, cadenced engagements. Motions driven primarily through partner engagement with reactive actions in support of full book of commercial renewals within renewal window.