Inside Sales Representative

You Will

Opportunity and Pipeline Management

Facilitate the progression of sales opportunities throughout the sales process, supporting design iterations and aligning with client buying requirements.

Generating new opportunities, nurturing prospects, and engaging former contacts via different marketing events and or campaigns to maintain a dynamic sales pipeline.

Evaluate and optimize performance by tracking metrics such as call outcomes, meeting scheduled, pipeline development, deals closed, and revenue growth to align with company objectives.

Demand Generation/Lead Management

Support lead generation efforts completing sale activities to drive lead qualification and conversions

Nurture prospects and engage former customers via different marketing events and or campaigns generating new sales opportunities.

Prepare, conduct, and facilitate customer meetings and presentations to increase awareness, drive customer relationship to grow & retain business.

Customer Engagement and Retention

Actively contribute to marketing events by driving awareness to Protolabs webinars, tradeshows, and other social/content engagements to enhance Protolabs' brand interaction and visibility.

Conduct discovery calls to gain insights into customer needs, cultivating both new customer acquisition and existing relationships.

Identifying and raising large or production sales opportunities to sales management in order to provide adequate support and resources ensuring positive customer outcomes.

Operational and Administrative Responsibilities

Maintain effective communications with internal partners on customer projects within Protolabs

Utilize CRM software and sales tools effectively for managing pipeline insights, prioritizing opportunities, and ensuring timely follow-ups for designated projects and new prospects.

Support and respond to general sales inquiries received via different communication channels (sales inbox, online forms, chat assistants, etc.)

Maintain customer information by documenting & tracking engagement and interactions within Customer Resource Management software application

Perform other related duties as assigned by Sales Management.

What It Takes

Entry-level position; Typically has 0-2 years of experience.

Bachelor’s Degree or equivalent sales experience

Ability to prioritize tasks effectively, ensuring timely opportunity follow-up and closing of deals.

Self-motivated and results-driven with a focus on achieving and exceeding sales goals and objectives

Ability to build and sustain robust customer relationships to enhance satisfaction

Exhibits Protolabs values: We are one team, We are kind, We are makers, We win or we learn, We take ownership

What's In It For You!

Growth-oriented company with a focus on your development journey through regular feedback and discussions.

Open and welcoming corporate culture globally.

Extensive e-learning platform with 300+ training courses and on-site sessions, including internal leadership training

Onsite car parking, bicycle storage, and convenient public transport links.

Newly built canteen with free hot drinks.

Employee Discount scheme with savings across thousands of UK retailers.

Employee wellbeing culture with mental health support, wellbeing portal, and psychologist assistance.

Monetary-based Reward Schemes for recognition, referrals, anniversaries, and life events.

37.5 hours per week, permanent contract with regular breaks

25 days holiday entitlement plus Bank Holidays, increasing with length of service.

Life insurance policy for eligible employees – 4 x base salary