Principal, Implementation

Client Delivery and Impact

Lead complex, multi-phase engagements from launch through execution, defining scope, deliverables, and success measures.

Drive measurable outcomes that tie directly to client performance and strategic value.

Oversee multiple workstreams and ensure coordinated execution across teams and stakeholder groups.

Establish and maintain disciplined project management structures that enable transparency, accountability, and adaptability.

Anticipate and mitigate risks, resolve issues proactively, and adjust delivery to evolving client needs.

Monitor engagement economics (staffing, utilization, realization) to balance commercial health with client success.

Client Engagement and Business Development

Serve as a trusted advisor to senior client executives; lead relationship strategy across major accounts.

Identify and pursue new opportunities within existing portfolios; shape proposals and statements of work.

Build and deliver executive-level presentations and pitches; coach teams on compelling storytelling and strategic communication.

Represent McChrystal Group’s distinctive value proposition with clarity, confidence, and credibility.

Leadership and Team Development

Lead and develop engagement teams, delegating with intention and providing consistent coaching and feedback.

Champion firm values across engagements - embedding Ship / Shipmate / Self and Client First principles into team norms and decision-making.

Foster innovation in delivery by encouraging experimentation, sharing learnings, and scaling what works.

Knowledge Management and Continuous Improvement

Capture lessons learned and codify successful practices to strengthen the firm’s collective knowledge base.

Lead efforts to refine delivery frameworks, methodologies, and measurement tools.

Contribute to the development of new intellectual property and approaches that advance McChrystal Group’s thought leadership.

Firm Growth and Culture

Contribute to firm growth through recruiting, industry engagement, and thought leadership.

Pursue ongoing personal and professional development through mentorship, client exposure, and continuous learning.

Qualifications

Bachelor’s degree required; MBA or similar advanced degree preferred.

10+ years of professional experience, ideally including consulting or relevant private-sector leadership.

Proven ability to lead large, complex programs and manage cross-functional teams.

Exceptional client relationship skills, with executive presence and strategic communication capability.

Demonstrated success developing and mentoring high-performing team members.

Strong analytical, organizational, and problem-solving abilities with attention to detail.

Proficiency in MS Office and comfort with data-driven storytelling.

Ability and desire to travel up to 75%.