Account Executive

What you'll do:

1. Account Growth

Develop and execute account growth plans for assigned clients

Increase revenue and order volume through upselling, cross-selling, and service adoption

Identify new business opportunities within existing accounts

Drive client utilization of Lalamove's products and solutions

Monitor client performance and provide recommendations to maximize logistics efficiency

2. Account Retention

Build and maintain strong relationships with key stakeholders

Conduct regular business reviews and performance discussions

Proactively identify and address risks that may lead to churn

Resolve client concerns and coordinate with internal teams to ensure timely solutions.

Develop retention strategies for at-risk accounts

Ensure a seamless customer experience throughout the account lifecycle

3. Portfolio Management

Manage a portfolio of business accounts across different segments

Prioritize accounts based on revenue potential, strategic importance, and growth opportunities

Maintain accurate account records, forecasts, and pipeline updates

Track account health and engagement metrics

What you'll need:

Account Management: Manage corporate accounts and ensure clients expectations are being met.

Sales Strategies: Align with client needs, ensuring a personalized experience.

Communication skills: Provide and receive information effectively.

What we seek:

Bachelor’s degree in Business, Marketing, or a related field (preferred).

At least two (2) years of experience in Corporate Account management functions from any industry.

Proficiency in CRM platforms like Salesforce, HubSpot, Freshsales

Must be willing to work on-site in Parañaque Integrated Terminal Exchange (PITX) and do fieldwork activities at times