Senior Director, Delivery

Key responsibilities for the role

Portfolio Delivery Leadership: Lead delivery across multiple programs, squads, and work streams, ensuring commitments are realistic, coordinated, and delivered predictably.

Release Planning & Execution: Oversee integrated release planning and execution across squads, ensuring features progress smoothly through the SDLC.

Program Governance: Govern larger initiatives spanning multiple squads, managing scope, milestones, dependencies, risks, and benefits realisation.

Delivery Flow & Dependency Management: Improve quality and throughput across squads by resolving blockers, managing cross-team dependencies, and enabling efficient flow from planning to production.

Release & Environment Management: Lead the release management practice and environment governance, ensuring coordinated release calendars, deployment readiness, environment availability, and effective management of environment demand, conflicts, and dependencies.

Governance, Reporting & Risk Control: Maintain clear delivery & program governance, forecasting, RAID management, and timely escalation of issues requiring decisions.

Cross-Functional & Client Alignment: Partner with Product, Engineering, Quality, Operations, and client stakeholders to align priorities, capacity, practices, and delivery readiness.

Resource & Commercial Management: Manage delivery capacity, budgets, and partner resources to ensure efficient utilisation and commercially sound outcomes.

People Leadership & Continuous Improvement: Build a high-performing Delivery function and continuously improve planning discipline, release effectiveness, delivery cadence, and team capability.

Qualifications and experience

12+ years in software Program Management and/or technology delivery with 5 years of experience leading large and complex technology portfolios

Proven track-record delivering enterprise-scale software, digital, or platform initiatives across multiple concurrent squads or streams

Strong experience managing continuous delivery models with frequent releases, coordinated testing cycles, and production deployments

Experience in Agile, hybrid, and structured delivery models, with sound judgement on fit-for-purpose governance

Strong commercial acumen, including budgeting, forecasting, capacity planning, and partner/vendor management

Strong stakeholder management skills, including executive, client, and cross-functional engagement