Sr Quality Engineer
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About the role
What You'll Do:
Provide Quality Assurance technical leadership in support of manufacturing. Analyze the cost of poor quality
Define Quality Control inspection procedures and specify, procure and implement testing equipment
Support continuous improvement activities, including Process Failure Modes and Effects Analysis, kaizens, and lean manufacturing activities. Where appropriate, drive project completion in quality disciplines related to continuous improvement, problem solving (using formal methods such as DMAIC, 8D, etc.), and statistical data analysis
Collaborate with Engineering to characterize manufacturing processes. Determine process capability, identify sources of variation in production processes, implement adequate control plans, and establish feedback mechanisms
Review, analyze and improve results of post market quality. Conduct investigations of customer complaints to identify causes and appropriate actions to prevent recurrence
Support requirement evaluation, process and final product verifications, and customer inquiries as required.
Lead and facilitate required audits including but not limited to, internal, external and customers.
Support and Ensure thorough investigation and execution of corrective and preventative actions associated with internal process, customer, vendor, and audit findings.
Continuously evaluate and revise processes and acceptance criteria for products produced by Proto Labs services
Lead, coach, and guide other quality and operations engineers to support successful completion of projects
Define requirement for product line transfers and new process introductions
Support the audit and qualification of new suppliers, and resolve supplier quality issues
Perform internal audits of the Quality System, and support external audits of the Quality System
Investigate, collect and analyze data, develop and implement effective solutions
Develop and deliver training where appropriate
Continually seek to improve work processes and individual performance.
Adhere to all quality and safety standards within the department.
Adhere to all company policies and operational procedures.
Perform additional tasks as assigned.
What It Takes:
Education and Experience
A Bachelor of Science degree in Engineering (Industrial, Manufacturing, or Mechanical), physical Science, or related field, from an accredited college or university.
7 or more years of experience as a quality engineer in a manufacturing environment
Knowledge, Skills, and Abilities
Existing deep and broad understanding of Quality systems and practices in a manufacturing environment
Proficiency in Quality System Standards such as ISO 9001, 13485 and AS9100
Excellent analytical and problem solving skills.
Demonstrated success in applying continuous improvement concepts, such as Lean and DMAIC.
Proficiency in using statistical analysis software (such as JMP or Minitab), and in applying statistics to industrial practices.
Able to work in a fast-paced, team-oriented work environment.
Good written and oral communication skills: able to communicate complex technical information to all levels of the organization, able to write technical procedures and work instructions.
Excellent verbal communication, presentation, training and leadership skills.
Must be able to read, write and speak English fluently
Preferred Qualifications
Certifications (Audit/ASQ/Lean/Six sigma Etc..)
Measurement system and software expertise (CMM, VMM, R&R, MSA)
Experience in CNC machining, injection molding, and/or 3D printing environment(s) is preferred
What's In It For You:
We offer a competitive salary and total rewards package
We offer amazing benefits including but not limited to:
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid caregiver leave
You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
401k with company match and immediate vest
Employee Stock Purchase Program at a discounted rate
Matching grants through Protolabs foundation
And More!
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