Senior Strategy Manager

Key responsibilities for this role

Account Growth Strategy ​

Own and maintain the McDonald's 1– 3 year global account growth plan, ensuring alignment with Coates' broader three-year vision and measurable targets across markets and solutions.

Report on progress against the growth plan, escalating required changes and ensuring leadership and BD governance have accurate , timely visibility of strategic performance.

Represent the McDonald's global account at BD governance forums, ensuring strategic priorities are visible and pipeline opportunities are actively progress. ​

Global Strategy Execution & Market Embedding ​

Drive the translation of the global growth strategy into market-level plans, working with regional account teams to ensure local execution reflects global strategic intent and priorities. ​

Develop and maintain a global operating framework for market account teams, providing consistent tools, guidance, and strategic context that enables markets to operate efficiently and in alignment with the global plan. ​

Establish clear accountability with market teams for execution against agreed strategic milestones, tracking progress and actively managing dependencies and misalignments that cut across markets. ​

Market Intelligence & Global Scalability ​

Manage customer intelligence processes and facilitate regular Risks & Opportunities (R&O) sessions globally, synthesising market-level insights into actionable strategic inputs. ​

Assess local and market-specific growth opportunities for potential global applicability, developing a structured view of which initiatives have the scale, commercial viability, and client appetite for global adoption. ​

Feed validated market intelligence and scalability assessments back into the global growth strategy, ensuring the plan evolves in response to real market signals rather than assumptions. ​

Cross-functional Alignment & Commercial Development ​

Collaborate with the McDonald's Product Roadmap Manager to ensure the product roadmap supports and enables growth plan objectives , and to inform business development plans based on GTM readiness. ​

Partner with the Account Director to align current execution with future plans , determine strategic direction, and ensure commercial opportunities identified through strategy work are progressed into pipeline. ​

Monitor the competitive landscape to identify threats and opportunities relevant to the account, informing strategic positioning and commercial decision-making.

Qualifications and experience

Minimum 5–8 years' experience in strategy, business development, or commercial planning roles, with demonstrated progression to a senior individual contributor or manager level ​

Proven experience developing and executing multi-year commercial or account growth strategies within complex, global enterprise environments ​

Strong background in market intelligence, opportunity analysis, and risk and opportunity management — with experience translating insights into actionable strategic plans ​

Demonstrated ability to work across global and regional teams, driving alignment and accountability against a shared strategic direction ​

Experience collaborating with product or technology teams to inform go-to-market planning and business development pipeline ​

Track record of identifying and converting growth opportunities within existing enterprise accounts or market segments

Experience working within or alongside large-scale technology deployment or managed services environments (highly desirable) ​

Familiarity with the QSR industry, digital merchandising, or global franchise operating models (highly desirable) ​

Experience operating within a global account or market framework, with an understanding of how global strategy translates into diverse local operating contexts (desirable)