Business Development Representative (Mid-Market)

The Role:

You'll be the engine that fills our Account Executives' pipeline. Our sweet spot is clear: technology companies with 100–1,000 employees, Apple-heavy fleets, and distributed teams. Companies hiring fast enough that laptop logistics have become a real problem. Your job is to find them, start the conversation, and hand qualified opportunities to an AE.

This isn't a cold-start territory. Alongside net-new outbound (~80% of your time), you'll work a warm list of existing transactional customers — companies already paying us for repairs and provisioning à la carte — and convert them into conversations about our subscription ITAM program (~20%).

What You'll Do:

Build targeted account lists from real buying signals: hiring velocity, new international offices, remote-first policies, Apple fleet indicators, IT leadership changes

Run multi-channel outbound (email, phone, LinkedIn) to IT, Operations, and Procurement leaders

Qualify inbound and existing-customer expansion interest against our ideal customer profile

Book and confirm discovery meetings, and hand off context-rich, sales-accepted opportunities to Account Executives

Partner with AEs on account strategy for high-priority targets, including multi-entity and international expansion plays

Keep NetSuite/CRM data clean: activity, account intelligence, and pipeline stage integrity

Hit and exceed a monthly quota of sales-accepted opportunities

What We're Looking For:

1–3 years in an SDR/BDR role with an outbound focus, ideally selling to IT or Operations buyers (managed services, device management, IT services, SaaS infrastructure)

Comfort talking credibly about the device lifecycle — MDM, zero-touch deployment, refresh cycles, data sanitization — or the aptitude to get there fast

A researcher's instinct: you'd rather send 30 sharp, signal-based messages than 300 generic ones

Coachability, resilience, and clean written communication

Experience with CRM and sales engagement tooling (NetSuite, Hubspot, LinkedIn Sales Navigator a plus)

Bonus: familiarity with the Apple enterprise ecosystem (Jamf, Kandji, ABM/DEP)

Perks and Benefits:

Comprehensive Medical, Dental, and Vision plans to keep you feeling your best

401(k) with employer match—because your future matters

Company-paid Life Insurance, plus HSA & FSA options

Employee Assistance Program (EAP) for real support when you need it

Adoption Assistance to help grow your family

Commuter Benefits for an easier ride

Free Coursera Professional Certifications to level up your skills

Generous vacation & sick time, plus paid time off to give back to your community