Director of Project Management Office (PMO)

Within 90 Days, You'll

Build a clear baseline of the global delivery portfolio, including current governance practices, project data quality, financial visibility, utilization, capacity, and the most significant delivery risks.

Define the future-state delivery framework, including lifecycle phases, project classifications, readiness gates, ownership, and escalation expectations across AMER, EMEA, and India.

Establish working relationships with Project Managers, Delivery Managers, regional leadership, Finance, Product, and Operations while identifying the highest-priority changes needed to improve predictability and margin.

Within 180 Days, You'll

Roll out the core delivery governance framework, including meaningful readiness assessments, Yellow/Red Project Get to Green reviews, project-level financial governance, and stronger Salesforce and PSA data standards.

Establish repeatable project plans and governance expectations across Sitetracker's core offerings while beginning to measure adoption and address gaps across regions.

Implement global capacity and staffing practices that improve visibility into utilization, non-billable work, and resource allocation across US and offshore teams.

Within 365 Days, You'll

Establish a globally adopted Solution Delivery framework that provides consistent lifecycle governance, readiness criteria, project classification, planning, and close-out practices across regions.

Deliver trusted portfolio-level visibility into earned value, margin, revenue forecast, project health, capacity, and utilization, enabling leadership to make earlier and better-informed decisions.

Improve the scalability of the global delivery model by increasing utilization of the India Delivery Center and bringing US utilization within sustainable capacity while maintaining delivery quality.