User Growth Operations

Responsibilities

Develop user segmentation models based on user risk preferences, asset holdings, trading behavior, and transaction frequency

Identify behavioral differences between high-potential users, high-net-worth users, and low-quality or incentive-driven users, and design differentiated growth and conversion strategies

Monitor and optimize key financial growth metrics including deposit conversion rate, first trade completion rate, net asset inflow, and product penetration

Conduct attribution analysis to evaluate user lifetime value (LTV), customer acquisition cost (CAC), and long-term ROI across channels

Propose growth hypotheses based on data insights, design and execute A/B testing experiments, and take ownership of experiment outcomes

Deeply participate in localized operations by researching local financial habits, payment behaviors, and user scenarios to improve product and operational strategies

Collaborate closely with Product, Data, and Operations teams to continuously improve user growth funnels and conversion efficiency

Requirements

1-3 years of experience in Growth Operations, User Growth, Product Operations, or related fields

Experience in fintech, payments, brokerage, banking, or digital financial services is preferred

Hands-on experience running end-to-end data-driven growth experiments

Strong logical thinking with the ability to break down complex growth goals into actionable strategies and measurable metrics

Good understanding of user behavior, conversion funnels, lifecycle management, and growth KPIs

Strong ownership mindset with the ability to work independently and drive results

Proficient in SQL, Tableau, and other data analysis tools

Passionate about localized operations, user insights, and financial product growth