Business Systems Analyst

Responsibilities

Elicits requirements and supports the design, implementation, and day-to-day operations of a modern enterprise technology asset inventory integrating Asset Management and Service Management practices.

Maintains both new and legacy technology inventory platforms by tracking assets, supporting lifecycle processes, curating data, and implementing QA, data quality controls, and data‑integrity routines.

Conducts basic analysis of technology inventory data, develops and reports KPIs, and provides insights or recommendations to improve accuracy, usability, and decision‑readiness.

Serves as a liaison with stakeholders, assisting users with technical and program inquiries and gathering evolving needs for system enhancements.

Develops and updates relevant documentation, SOPs, workflows, standards, guides, and training materials

Collaborates closely across teams to support BI enablement, data standardization, and any technology inventory‑related BI reporting

Qualifications

Candidates must have 4-5+ years of experience as a Business Analyst or Systems Analyst in data- centric environments.

Strong documentation, analytical thinking, and stakeholder engagement skills required.

A blend of technical acumen, analytical ability, and business communication skills is essential

Some experience with ServiceNow or equivalent ITAM/ITSM platform would be helpful.

Familiarity with governance frameworks is also beneficial

Active Top Secret Clearance is required

The willingness and ability to work on site, in Washington DC, five days a week is required.

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