Senior Account Manager

What To Expect In This Position

Manage high value, strategic client relationships focused on growing existing business and ensuring high retention rates

Achieve new business growth targets through up-sell /cross-sell opportunities with existing clients

Be responsible for all aspects of renewals and deliver results against monthly, quarterly and yearly forecast objective

Lead and manage the renewal process

Meet onsite with existing accounts and conduct needs and business impact analysis of current product portfolio

Manage and lead pricing negotiations for renewals and up-sells

Identify risk and work with internal and external stakeholders to prevent both client and revenue churn

Facilitate the transition of a client’s existing workflow into the FiscalNote platform

Provide accurate monthly forecast reports

Actively collaborate with Product and Marketing teams

Intelligently engage in conversation regarding the legislative and regulatory processes

Travel to on-site client locations outside the DC area on occasion (-20%)

Actively and regularly attend industry events

What Sets You Apart

5+ years of professional sales and field account management experience in government and/or technology with a proven track record of meeting sales & renewal and retention goals

Experience working in an account management/client success capacity with a SaaS product

High-performance record of sales and retention

Ability to successfully lead in-person meetings/demos with C-Suite level executives

Strong written and verbal communication abilities, as well as exceptional time & organizational skills

A Bachelor’s Degree or equivalent experience

Proficiency with Salesforce strongly preferred