Desktop and Security Administrator

Key Responsibilities:

Provide onsite and remote desktop support to all Dash personnel

Own and manage the full lifecycle of end-user devices (procurement, configuration, deployment, patching, monitoring, inventory management, and secure disposal)

Implement and enforce technical controls for endpoints in alignment with security policies and regulatory standards

Configure and support Single Sign-On (SSO) integrations across third-party applications

Assist Security team with audits, remediation efforts, and security-related initiatives

Partner with Network Engineering on office network projects and firewall/security policy coordination

Required Skills, Experience and Qualifications:

5+ years of experience in desktop support and endpoint administration

Experience supporting both Windows and MacOS environments

Strong experience with Mobile Device Management (MDM) platforms

Experience developing and implementing endpoint policies and compliance controls

Experience managing Identity and Access Management platforms

Experience implementing and managing Endpoint Detection & Response (EDR) solutions

Experience troubleshooting endpoint issues including:

Network connectivity and VPN

Hardware and peripherals

SaaS application access

Experience managing device asset lifecycle and inventory controls

Familiarity with security tools such as SIEM, VPN, Privileged Access Management, and Server EDR

Working knowledge of networking concepts and firewall security policies preferred

Knowledge of Linux-based desktop environments preferred

Core Competencies:

Strong problem-solving and troubleshooting skills

Ability to own processes end-to-end with minimal oversight

Clear and effective communication skills

Strong documentation habits and attention to detail

Ability to manage multiple priorities in a fast-paced environment

High level of integrity and commitment to security best practices

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.