Call Center Representative
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Some ghost-posting signals
- open for 386 days (90+ without a fill is a strong ghost signal)
- reposted 1× (reposts correlate with ghost postings)
- removed from the board and reposted at least once
- 117 open roles at this company in 30 days (mass-hiring blitz)
See your fit for this role and apply with a truthfully tailored résumé.
About the role
RESPONSIBILITIES:
Field LIVE assistance calls from participating clients Nationwide
De-escalate conflicts and provide reassurance
Contact local Emergency Service, as necessary
Data entry
Monitoring of CC-TV
REQUIREMENTS:
Applicant must be 18 years of age or older.
Be able to pass standard background checks & drug testing
Possess strong & effective written & verbal communication skills, problem-solving skills, and attention to detail
Well-spoken
Ability to multi-task while remaining neutral, calm, & focused under pressure
Possess a High School diploma or equivalent
2+ years of experience in a Customer Service-related job field/environment
Ability to effectively work in office effectively in a team environment
Ability to take overtime, if needed
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