Senior Laboratory Assistant

Key Responsibility Areas

The key responsibility areas (KRAs) are the major outputs for which the position is responsible and are not a comprehensive statement of the position activities.

General Duties

Maintain the laboratories in an efficient and well-organised manner

Order and maintain consumable supplies for the laboratories, as required

Receive goods, reagents: review and complete relevant documentation and store correctly, as required

Assist with the coordination of reagent and goods shipments, as required

Ensure laboratory equipment is cleaned, maintained and calibrated, as required according to relevant SOPs and maintenance schedules

Respond and investigate Temperature Monitoring Alarms in a timely manner, as required.

Maintain, schedule and update equipment service and calibration records in the Laboratory Information Management System (LIMS)

Assist with the procurement of laboratory equipment

Involvement in out-of-tolerances, deviations and CAPA processes

Provide and support process improvements

Contribute to risk assessments related to equipment, inventory and processes

Pipette Management, Verification and Calibration Duties

Support the end-to-end process of the In-house Pipette Verification and Calibration Project

Perform routine checks, cleaning, and maintenance on pipette verification equipment to ensure accuracy and compliance

Accurately log calibration results in LIMS or designated system, and prepare reports for review and audit purposes

Ensure all pipette verification activities meet NATA and internal quality management requirements. Monitor and replenish consumables required for verification activities to avoid delays

Contribute to drafting and updating SOPs and work instructions related to pipette verification and calibration

Identify potential issues during verification, conduct basic troubleshooting, and escalate complex issues

Provide regular updates to Lab Support Manager, highlighting risks, delays, or resourcing needs

Training staff members in Laboratory Support, as required

Participate in internal and external audits, as required

Data Analysis, Reporting, and Document Work

Prepare, maintain and review policies, SOPs, systems and procedures to assure the quality and integrity of service offerings at 360biolabs

Maintain records (LIMS, database and paper) to levels consistent with relevant standards and industry expectations

Accreditation

Adhere to ISO/IEC 17025, OECD Principles of GLP, GCLP Principles, 360biolabs’ Quality Management System, and other requirements as per NATA Accreditation and regulatory guidelines.

Safety

Ensure the safe and efficient conduct of laboratory activities

Ensure compliance to relevant internal processes and statutory requirements

Teamwork

Collaborate well in a cross-functional matrix environment; maintain high levels of communication with colleagues and productive relationships with service providers and other partners

Mentoring and providing day-to-day guidance to junior lab assistants

Work closely with Quality, Information Systems and Scientific Operations team resources to facilitate the Equipment Management process

Professional Development

Attend meetings and training associated with the work of 360biolabs.

Key Selection Criteria

Tertiary education in a scientific discipline or equivalent experience (Essential)

Experience / Knowledge / Attributes

Experience working in a quality-controlled environment preferably an accredited facility following ISO/IEC 17025, GLP, or similar quality systems (Essential)

Experience working in a quality-controlled environment preferably an accredited facility following ISO8655 or similar standards (Essential)

Excellent organisational and time-management skills (Essential)

Ability to work as part of a team (Essential)

Good communication skills and willingness to learn (Essential)

Experience in handling clinical samples etc. (Essential)

Experience with use of a Lab Information Management System (LIMS) (Desirable)

High motivation and enthusiasm for biomedical research(Desirable)