Sr. Roster Administrator
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Some ghost-posting signals
- open for 67 days (60–89 days is elevated risk)
- reposted 1× (reposts correlate with ghost postings)
- removed from the board and reposted at least once
- 82 open roles at this company in 30 days (mass-hiring blitz)
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About the role
Primary Duties
Manage complex provider roster creation, submission, and record reconciliation for multiple payers, ensuring compliance, database accuracy, and quality control
Oversee resolution of moderate-scope issues by prioritizing tasks, tracking progress, escalating issues with solutions, and leading cross-functional initiatives
Serve as main contact for roster inquiries, collaborating with internal teams and external payers to provide information and communicate project updates to leadership
Provide guidance and support to new and/or internal employees on systems and processes
Proactively identify areas for operational improvement and efficiency enhancement
Other duties as assigned
Minimum Qualifications
Bachelor’s degree or relevant, equivalent work experience
3+ years experience with payer/provider operations processes such as credentialing, provider data maintenance, contracting, or provider claims adjudication
Proven track record of identifying, analyzing, and resolving data discrepancies and issues to ensure data accuracy
Strong attention to detail
Ability to work cross-functionally and correspond professionally with key stakeholders
Intermediate Google Sheets/ Microsoft Excel skills
Experience working with CRM/Salesforce technology
Preferred Qualifications
Experience with multiple payer platforms and submission systems
Experience with SQL or other query language
Lean Six Sigma Black Belt certification
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
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