Temporary Showroom Manager, Santa Monica
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- 31 open roles at this company in 30 days (mass-hiring blitz)
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About the role
Model exceptional selling behaviors on the floor, leading by example in customer engagement, product knowledge, and closing techniques
Partner with associates on personalized follow-up and client outreach to build repeat business and long-term customer relationship
Coach associates in real time on the floor, using observation and immediate feedback to sharpen selling skills and build confidence in every customer interaction
Develop and run sales contests, incentives, and recognition programs that reinforce a results-driven culture
Set and communicate clear daily, weekly, and monthly sales goals, holding associates accountable to individual and store targets through regular check-ins
Understand and communicate The Black Tux’s values and brand philosophy to customers and staff
Manage all scheduling, operations, budgeting, planning, and visual merchandising
Develop and ensure procedures are followed to protect the company’s inventory and assets as well as all activities related to risk management and safety
Balance operational responsibilities with a relentless focus on sales
Who You Are
You have 2-4 years of retail sales management or customer experience
You have a track record of driving sales results and hitting or exceeding targets
You're experienced in hiring and managing a team
You are an innovative, positive, proactive team player
You are highly effective in written and verbal communication
Proficiency on Apple products including Macbook and Ipad
Previous experience with Shopify
Willingness to travel occasionally for training, company conferences, or to support store launches
You love having tons of fun at work, and you're unafraid of putting in long hours when necessary
You have experience working in menswear and/or a startup, preferably
You describe yourself as kind, collaborative, and creative. You know ownership is more than a responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.
Perks and Benefits of Working at The Black Tux
Competitive medical, dental, vision, and disability plans
Option to participate in a 401(k) plan through Betterment
Flexible paid time off and paid holidays
One Medical and Wellhub (Gympass) membership
Employee engagement, cultural events, and trainings
Discounts on garment rental and purchases for you, your partner, and friends & family
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