Account Manager
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- 38 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
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About the role
What You'll be Doing:
Manage relationships within a portfolio of clients.
Drive renewals and achieve quarterly expansion targets.
Build trusted relationships with multiple stakeholders across customer organizations.
Lead account reviews, track customer objectives, and ensure value realization across teams.
Identify risk areas and develop retention strategies.
Accurately forecast both renewals and expansion on a 90 day rolling basis.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Collaborate with cross-functional teams (Sales, Product, and etc) to deliver exceptional client experiences.
About You:
Experience managing large or multi-stakeholder accounts (B2B SaaS experience required).
Strong relationship management skills, with a consultative and value-driven approach.
Commercially minded and comfortable partnering with sales to drive results.
Organized and proactive in using account planning frameworks to drive value-based outcomes.
Skilled in presenting, influencing, and negotiating with senior stakeholders.
Organized, analytical, and proactive in planning account growth.
Excited to work in a fast-moving, global SaaS environment.
A genuine interest in helping customers innovate and succeed.
What You'll Love:
Benefits & Perks:
A genuinely strong sales culture we’re really proud of. High-performing but low ego, social, and dynamic. It’s a team that supports each other, shares best practice, raises standards, and celebrates wins properly together. Alongside a great product, it’s one of the best parts of working here.
Additional benefits
25 days annual leave plus bank holidays
Two paid volunteering days
Private healthcare with AXA
Pension with Scottish Widows
Enhanced parental leave policies
Work from home stipend
Cycle to Work scheme
Life assurance
Payroll giving options
Eyecare vouchers
Our Values:
Integrity: We hold each other accountable for our actions.
Leadership: We lead by example and inspire each other to reach for new heights.
Openness: We are open and honest and share our ideas with care and consideration.
Growth: We are lifelong learners who aspire to improve each day.
Innovation: We seek out new ways to solve problems.
Customer: Our customer is at the center of everything we do. Their success is our success.
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