Account Manager

Responsibilities will include:

Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.

Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.

Develop account plans that outline strategies for growth, upsell opportunities, and retention.

Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.

Possess a deep understanding of Entrata's product suite and how it adds value to clients.

Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.

Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.

Communicate effectively with clients to convey product updates, new features, and relevant information.

Qualifications:

3-5 years of experience with technology/software sales (SaaS, PaaS, enterprise software, etc.)

Proven track record of successfully managing and growing a book of accounts.

Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.

Strong analytical and problem-solving skills, with the ability to navigate challenging situations and find effective solutions.

Familiarity with property management, real estate, or related industries is a plus.

Ability to work collaboratively in a fast-paced and dynamic environment.

Comfortable using and explaining complex software solutions; experience with property management software is a plus.