HR Operations Specialist (R-19403)

Responsibilities and Requirements

This role drives continuous HR operational excellence and help the deliverance of high-quality HR services to the employees in Hong Kong.

Responsibilities

HR Operations (Hong Kong)

Assist in employee lifecycle such as onboarding, offboarding, promotions, transfers, etc.

Maintain accurate and up-to-date employee data in HR systems (e.g., Workday), ensuring data integrity and compliance

Provide timely and professional support to employees and managers on HR policies, processes, and systems

Payroll, Tax & Benefits (HK & APAC)

Support and coordinate payroll processing for Hong Kong and selected APAC markets, ensuring accuracy and timely delivery

Liaise with vendors and internal stakeholders on payroll execution, statutory payments, and reporting

Support payroll audits, reconciliations, and compliance checks

Assist in tax administration, including filing requirements, reporting, and employee tax-related matters across markets

Coordinate employee benefits administration, including MPF, insurance, and other regional benefit programs

HR Projects & Initiatives

Provide support on HR projects and initiatives such as employee and candidate engagement, recruitment campaigns, employer brandings, employee activities and company events, training organizing, social club organizing, etc.

Respond to enquiries from employees, managers, and other stakeholders regarding HR policies, procedures, and programs.

Assist in driving process improvements and HR operational excellence initiatives

Assist in ad-hoc tasks/projects as assigned and support the regional HR projects when needed.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related disciplines

At least 2–4 years of relevant HR operations experience, preferably with exposure to payroll and benefit

Basic understanding of Hong Kong Employment Ordinance and exposure to regional statutory requirements preferred

Experience supporting multi-country (APAC) payroll or working with payroll vendors is a strong advantage

Proficient in MS Office; experience in Workday or other HRIS is an advantage

Strong attention to detail, organization skills, and ability to handle confidential information

Proactive, collaborative team player with good problem-solving skills

Good command of written and spoken English and Chinese