Sales Consultant (car rental)

What you’ll do

Lead Development & Customer Communication

1.1 Proactively follow up incoming social media leads and reach out to customers via cold calls and messages.

1.2 Conduct product introduction, answer customer inquiries about electric two-wheelers sales and pickup truck rental solutions.

1.3 Accurately capture customer demands, budget and usage scenarios, provide tailored vehicle rental and sales proposals.

1.4 Maintain high-quality daily communication with potential customers to improve lead conversion rate.

Product Sales & Order Closing

2.1 Track order progress, follow up payment collection, ensure smooth order closure.

Vehicle Delivery & Handover Management

3.1 Arrange vehicle inspection, pre-delivery preparation before handover.

3.2Complete formal vehicle delivery procedures, including document checking, vehicle function demonstration, usage guidance and signing handover forms.

Key Account Development & Maintenance

4.1 Develop local corporate clients, fleet users, logistics merchants and institutional customers for vehicle sales and long-term rental cooperation.

4.2 Establish stable long-term cooperative relationships with key clients, conduct regular return visits, tap repurchase and renewal rental demands.

4.3 Collect corporate customer feedback, assist in optimizing business cooperation solutions.

Daily Sales Operation & Data Management

5.1Complete daily sales report, lead follow-up record, customer file sorting and performance data statistics.|

5.2Assist in formulating personalized sales promotion plans according to market changes and customer characteristics.

After-sales Follow-up & Customer Retention

6.1 Conduct post-delivery customer return visits, solve customer’s daily usage problems and basic after-sales consultation.

6.2 Timely feedback customer complaints, vehicle quality problems and service optimization suggestions to the internal team.

Brand Promotion & Business Support

|7.1 Cooperate with the team to complete online/offline promotion activities, exhibition reception and business expansion tasks as required.

What you will need

Bachelor's degree or above

Hold a valid drivers license and can drive a manual car

Basic knowledge of cars, experience in used car inspection is a plus

Previous experience in car rental and sales

Able to work effectively in a team, and comfortable liaising with people across all levels

Language requirement: English and Chinese is a plus