Content Moderator, Bilingual English/German

What You'll Be Doing

Work steadily and efficiently in a queue environment to read, assess, apply applicable codes to user generated content. Content format includes text, images and videos.

Regularly review performance feedback to minimize coding errors, and to meet or exceed performance metrics.

Attend 1-on-1 coaching calls as scheduled and as needed.

Willingness to check-in on days not scheduled to work.

Willing and able to work between 16 and 29 hours per week, based on content volume.

Utilize (Google Applications: Mail, Calendar, Meet, Sheets, Docs), online communication tools (Slack) and forums to be self-sufficient in managing performance expectations.

Who You Are

Earned a bachelor’s degree or equivalent international credential or 7+ years of professional content moderation experience.

Proven professional working proficiency in English and professional-level proficiency in German.

MUST live in and have authorization to work in the United States. MUST be a resident of one of these states: TX (preferred and priority state), AR, FL, GA, IL, NC or OH.

3+ years of experience working in a fast-paced office environment

Able to swiftly read, comprehend and assess content, and make on the spot decisions

Highly comfortable with learning and utilizing new web-based applications and tools

Excel at actively engaging with team members in a remote environment

Commit to taking ownership of your job performance to achieve or exceed performance benchmarks and metrics

Consistently committed to working a semi-flexible schedule of 16-29 hours per week. 4 of those hours must be between Saturday at 12:01 AM and 11:59 PM on Sunday.

Willingness to provide quality assurance checks of other teammates and machine-moderated content.

Possess a computer with up-to-date operating system, an up-to-date smartphone and strong, reliable high-speed Internet; a highly functioning home office is required.